FT Evening Manager

Ahold Delhaize•Huntersville, NC

About The Position

The Evening Manager is responsible for retail store operations during evening hours, making decisions that affect associates, merchandise quality and presentation, and customer service. The role helps maintain high standards for security, safety, and food safety while supporting the Store Manager and Assistant Store Manager with day-to-day operations across the entire store. The Evening Manager leads and develops associates, supports financial and operating results, and ensures the store meets company policies and regulatory requirements.

Requirements

High school graduate or equivalent.
Department Manager experience or equivalent experience required.
Strong understanding of store operations and total store merchandising techniques.
Excellent interpersonal, customer service, and communication skills.
Excellent organizational skills and demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Good judgment in solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.
Desire and ability to lead and manage associates throughout multiple departments.
Meet minimum age requirements to perform specific job functions.
Meet the physical requirements of the position, with or without reasonable accommodations.
Be accredited by the National Registry of Food Safety Professionals or a similar accrediting organization as a Certified Food Safety Manager, or attend company-provided training and achieve accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring it.
Use computers and other communication systems required to perform job functions.
Use handheld computers for orders, markdowns, scan-outs, and inventory.
Stand 100% of the time and frequently walk short distances.
Push or pull up to 2,000 pounds using a pallet jack or float.
Perform repetitive hand and arm motions.
Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and approximately 100 pounds occasionally.
Handle substances associated with cleaning and packaging materials and household cleaners.
Frequently reach and grasp at waist level and occasionally above shoulder or below waist level.
Meet established volume activity standards for the position.
Tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time.
Have sufficient visual ability to check invoices, dates, and other written documents.

Responsibilities

Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store.
Hire, train, and develop associates.
Manage associate performance through coaching, appraisals, and disciplinary efforts.
Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast and easy customer service.
Provide leadership and motivation that promote Food Lion’s Guiding Principles, Core Values, Vision, and Strategy.
Maintain proper control of store funds and company assets.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards.
Use company tools such as financial reports, the average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems.
Support achievement of store-budgeted financial and operating results.
Maximize sales through excellent customer service and minimize shrink through proper use of Standard Practices; coach associates to recognize and prevent losses.
Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety, and execution of policies and procedures.
Ensure compliance with local, state, and federal regulations.
Ensure staffing schedules across departments meet business needs.
Interact regularly with associates and ensure they understand expectations and have the tools and training to succeed.
Complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
Perform other duties and projects as assigned.