Receptionist

Matt Fendon Law Group•Phoenix, AZ

About The Position

Matt Fendon Law Group is seeking a reliable, efficient, bilingual Receptionist to support its busy office and provide a high standard of service to clients. The role involves managing a high volume of calls, greeting guests, maintaining the front-office area, and completing administrative tasks assigned by staff members.

Requirements

  • Fluency in English and Spanish.
  • Strong communication and interpersonal skills.
  • Ability to manage high call volumes efficiently.
  • Proficiency in using office equipment such as fax machines and scanners.
  • Organizational skills and excellent attention to detail.
  • Ability to multitask and handle various responsibilities.

Nice To Haves

  • Previous experience in a similar role.
  • Proficiency in Litify or similar legal software.

Responsibilities

  • Answer phones and manage a high volume of calls in a busy office environment.
  • Manage faxes and distribute them appropriately.
  • Greet and assist guests in a professional and friendly manner.
  • Maintain the cleanliness of the lobby, front desk, and conference rooms.
  • Order and manage office supplies.
  • Contact clients regarding their checks.
  • Scan medical records for potential clients.
  • Open and close the lobby daily.
  • Create new client files in Litify.
  • Send correspondence and email records to intake or attorneys.
  • Call clients to remind them of upcoming hearings or appointments.
  • Complete all assigned tasks on a daily and weekly basis.
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