Receptionist

CHI St. Anthony Hospital • Pendleton, OR

2d • $19 - $25 • Onsite

About The Position

As a Receptionist, you will serve as a welcoming point of contact, supporting patients and visitors and helping ensure their experience is comfortable and efficient. The role includes managing reception and administrative tasks, using technology to support smooth operations, guiding diverse patient populations, and providing thoughtful assistance so people feel at ease and understand their care instructions. Success in the role calls for strong interpersonal and technology skills, compassion, adaptability, and patience.

The position also provides hospitality and customer service to visitors and internal and external customers, coordinates mail and delivery services, supports local staff with clerical work, and assists with office supplies, front desk documentation, communications, directories, employee activities, and backup-coverage training.

Requirements

• Preferred: High school graduate in General Studies and one year of customer service, clerical, or business-related experience; or a high school GED in General Studies and one year of customer service, clerical, or business-related experience.
• Strong interpersonal skills, command of technology, compassion for patient well-being, adaptability, and patience.

Nice To Haves

• High school graduate in General Studies and one year of customer service, clerical, or business-related experience.
• High school GED in General Studies and one year of customer service, clerical, or business-related experience.

Responsibilities

• Greet and direct visitors, respond to inquiries from internal and external customers, and provide front-facing hospitality and customer service.
• Coordinate incoming and outgoing mail and delivery services, including mail processing and sorting, special deliveries, and vendor account administration as applicable.
• Provide clerical support to local staff as assigned, such as preparing documents or spreadsheets, collating materials, producing meeting materials, and completing administrative projects.
• Support office supply ordering and inventory procedures as needed.
• Maintain front desk files and retention practices, and maintain policy and procedure documentation.
• Conduct training for backup coverage.
• Distribute communications specific to the local office or facility, maintain directories, and serve as the local point of contact for employee activities.
• Assist patients by providing thoughtful guidance and helping them understand their care instructions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED