Family Medicine Receptionist- FT

Revere Health•Provo, UT

1d•Onsite

About The Position

The Receptionist supports the patient experience and front-office operations at Provo Main Campus, 1055 N 500 W, Building A, Provo, UT 84604. The role welcomes patients, helps them check in, and keeps information and office processes accurate and organized. It requires steady, courteous communication, attention to detail, and careful handling of patient information. This is a full-time position. The schedule is Monday from 7:30 a.m. to 5:00 p.m., Wednesday and Thursday from 7:30 a.m. to 6:30 p.m., and Friday on a rotating schedule: 7:30 a.m. to 5:00 p.m. one week and 7:30 a.m. to 6:30 p.m. every other week.

Requirements

High school diploma or equivalent.
One year of experience in customer service or reception; preferably in a health care environment.
Strong customer service and communication skills.
Good telephone etiquette.

Nice To Haves

Experience in a health care environment.

Responsibilities

Greet patients and customers as they arrive, verify appointment times, and guide them through check-in.
Update billing information and register new patients.
Schedule appointments and accurately enter details into the computer system.
Respond courteously to patient questions and emotional situations while maintaining a respectful, steady front-desk experience.
Answer phones promptly, transfer calls thoughtfully, and take complete, accurate messages.
Collect co-payments, receive account payments, and reconcile daily cash reports.
Obtain required signed forms.
Follow privacy rules when handling records and patient information.