Receptionist
Camping World Holdings, Inc.•Bakersfield, CA
•$14 - $18
About The Position
Camping World is seeking a highly motivated, forward-thinking Receptionist to contribute to a meaningful customer experience. The Receptionist is the first point of contact for customers, welcomes and assists them, directs VIP appointments to appropriate team members, and coordinates front desk activities, including answering and routing incoming phone calls. The role also tracks incoming sales calls in the company CRM and may include other duties and responsibilities as appropriate and necessary.
Requirements
- High school education or equivalent.
- Excellent interpersonal, presentation, and relationship-building skills.
- Ability to take initiative, supported by leadership skills and the ability to take charge of a situation.
- Personal responsibility and reliability, and a desire to work as an integral team member.
- Strong organizational skills and ability to multitask.
- Ability to respond effectively to and meet the needs of a diverse client base.
- Computer skills, including MS Office.
- May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
Nice To Haves
- Previous experience in a high-standard customer service environment is preferred.
Responsibilities
- Serve as the first point of contact for customers.
- Greet and welcome customers and help establish a positive customer experience.
- Check in VIP appointments and direct customers to the appropriate team members.
- Coordinate front desk activities, including answering and directing incoming phone calls.
- Track incoming sales calls in the CRM.
- Assist customers with questions directed to the reception desk.
- Maintain a strong work ethic and commitment to success.
- Perform other duties, functions, and responsibilities as appropriate and necessary.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility is met
- Tuition reimbursement, if eligibility is met
- On-the-job training opportunities
- Full-time associates are offered a comprehensive benefits package, including medical, dental, and vision coverage
- Part-time associates are offered access to dental and vision coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
