Saturdays and Sundays Receptionist at Nursing Facility

BETHANY OF THE NORTHWEST•Everett, WA

3d•$20 - $22•Onsite

About The Position

Bethany of the Northwest is seeking a cheerful, welcoming Weekend Receptionist for its nursing facility in Everett, Washington. The receptionist communicates compassionately with residents, families, visitors, and staff, handles telephone and paging operations, directs visitors and callers, and supports administrative and mail-distribution tasks. The schedule is Saturdays and Sundays from 9:00 a.m. to 5:00 p.m., for 15 hours per week. Flexibility to cover other times is an advantage. The pay rate is $20–$22 per hour, depending on experience. Benefits mentioned include an employee assistance program, employee discounts, paid sick leave, and double pay for work on seven observed holidays.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to make independent decisions when circumstances warrant.
Ability to work independently, with flexibility and personal integrity, and to work effectively with residents, personnel, and support agencies.
Patience, tact, a cheerful disposition, and enthusiasm, and willingness to incorporate these qualities into existing practices.
Ability to relate to and work with ill, handicapped, elderly, emotionally upset, and hostile people in the facility.
Ability to type and operate a variety of office equipment.
Ability to read, write, and communicate in English.

Nice To Haves

Experience in a receptionist role in a healthcare environment is desirable.
Flexibility to cover other work times is an advantage.

Responsibilities

Follow reception schedules and supervisor instructions, as well as established policies and procedures.
Operate the paging and telephone systems as required.
Answer telephone calls, determine their nature, and direct callers to the appropriate person or department.
Receive inquiries and release information in accordance with established policies and procedures.
Provide information and directions to visitors, guests, residents, and sales representatives.
Receive requests from within the facility and locate personnel through the paging system.
Immediately report suspicious persons or information to a supervisor.
Ensure guests and visitors follow facility rules and refuse admission to people as directed.
Receive, sort, and distribute mail to residents, guardians, and staff, including preparing and mailing statements as directed.
Assist with administrative duties such as typing, filing, and photocopying.
Create and maintain a warm, welcoming, calm environment with personal interest and positive emphasis.
Greet visitors and direct them to the appropriate office or resident room.
Operate the copier, other office machines, and computer as directed.
Monitor the presence and location of sales representatives in the facility.
Perform other related duties and responsibilities as necessary or appropriate.