Hospitality Center Staff- Elmira Correctional Facility (Customer Service PT, Saturdays/Sundays 7-3pm)
About The Position
The Osborne Association seeks part-time Hospitality Center Staff for its Hospitality Center Network at Elmira Correctional Facility in Elmira, New York. Staff welcome individuals and families visiting the facility at a separate building in front of the prison and provide general oversight of the Hospitality Center during visiting hours. The position requires in-person attendance and clearance from the New York State Department of Correction and Community Supervision (DOCCS). Applicants must be at least 21 years old and able to obtain and maintain DOCCS clearance. Work is exclusively on Saturdays and Sundays from 7 a.m. to 3 p.m., plus four holidays annually. The hourly salary is $18.00, based on commensurate experience and other qualifications.
Requirements
- High school diploma or equivalent.
- Must be at least 21 years of age.
- Must be able to obtain and maintain DOCCS clearance.
- Dependable and professional.
- Excellent interpersonal and communication skills.
- Strong problem-solving skills.
- Enjoy working with children.
- Ability to interact with a multicultural population.
- Ability to adapt to program changes.
- Good organizational, communication, and problem-solving skills.
Responsibilities
- Greet visitors, help them sign in and understand visiting procedures, and redirect visitors who are at the wrong facility or visiting on a day their loved one cannot receive visitors.
- Record required daily data in a log and communicate it to the supervisor and DOCCS authorities as appropriate.
- Assist with visiting emergencies and communicate emergency information to the supervisor, DOCCS authorities, and others as required.
- Respond to general inquiries about program information.
- Disseminate resource information approved by the facility Deputy Superintendent for Programs.
- Maintain a clean and safe environment in accordance with infection-control and safety policies.
- Report physical plant problems to the supervisor, when appropriate, and prison authorities.
- Maintain inventory and coordinate purchases with the Regional Program Supervisor and Program Coordinator.
- Attend in person to collaborate with co-workers.
- Perform other duties as assigned.
Benefits
- Participation in a 403(b) plan.
- New York State Paid Sick Leave pay for part-time employment.
- Ongoing training and individual development plans for career development.
- Opportunity for job advancement and promotions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
High school or GED
