Receptionist

Medical Application Repair & Sales•Lexington, SC

About The Position

Medical Application Repair & Sales is seeking a dependable, professional, and friendly receptionist to support its service and sales teams. The receptionist will be a first point of contact for many customers and help coordinate communication among customers, technicians, sales staff, and office personnel. The ideal candidate is organized, comfortable on the phone, able to multitask, and enjoys helping people. Medical Application Repair & Sales provides service, repair, preventative maintenance, and equipment sales for medical facilities throughout the Southeast and beyond, working with surgery centers, clinics, and healthcare facilities to help keep equipment operating safely and reliably.

Requirements

  • Strong phone and communication skills.
  • Friendly, professional attitude.
  • Organized and detail-oriented.
  • Comfortable using computers, email, and basic office software.
  • Ability to multitask in a busy office environment.

Nice To Haves

  • Prior receptionist, customer service, dispatch, or scheduling experience is preferred.
  • Experience in medical, service, or equipment-related industries is a plus but not required.

Responsibilities

  • Answer incoming phone calls in a professional and friendly manner.
  • Transfer calls to the appropriate team member or department.
  • Take accurate messages and follow up as needed.
  • Call customers to confirm service appointments.
  • Assist with scheduling communication between customers and technicians.
  • Help service and sales teams with basic administrative tasks.
  • Keep customer information and appointment details accurate.
  • Provide general office support as needed.
  • Receive incoming packages and coordinate outgoing shipments with UPS and FedEx.
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