Receptionist - Birmingham Orthodontics

Rock Dental Brands•Trussville, AL

16h

About The Position

As an orthodontic clinic Receptionist, you will provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to help maximize patient treatment time. The role includes patient scheduling and confirmation, maintaining dental health records and patient accounts, checking insurance eligibility, providing direct customer service, and handling general housekeeping and office stock levels as needed. The company describes a people- and patient-focused culture committed to empowering dental professionals, supporting career growth, and making a meaningful impact in the communities it serves. It offers a challenging and rewarding work environment focused on continuous improvement and mutual success.

Requirements

High school diploma.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time efficiently.
Ability to accept constructive feedback.
Conflict-resolution and problem-solving skills.
Ability to work as a team player.
Legible handwriting.
Basic computer skills.
Exceptional customer service skills and computer literacy.
Ability to work independently and anticipate team and doctor needs.
Respectful, kind, and considerate interactions with team members, patients, and the Doctor.

Nice To Haves

1–2 years of office experience is desired, preferably in a dental or medical clinic.

Responsibilities

Schedule patients and confirm appointments.
Maintain dental health records.
Maintain patient accounts.
Check insurance eligibility.
Provide direct customer service to patients.
Handle general housekeeping and maintain office stock levels as needed.
Work with dentists, dental assistants, and the team leader to help maximize patient treatment time.