Receptionist - State Farm Agent Team Member
Rick Smith - State Farm Agent•Indianapolis, IN
•$40,000 - $50,000
About The Position
Rick Smith - State Farm Agent is seeking a dynamic, organized, and detail-oriented Receptionist to support the agency and contribute to a positive, productive workplace. The role involves welcoming customers, managing appointments and office communications, responding to inquiries, maintaining customer records, supporting administrative work, and engaging with current and prospective customers about insurance options. The agency describes itself as an established, close-knit team focused on customer service, training, and professional development.
Requirements
- Previous experience in a receptionist or customer service role.
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfort engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Nice To Haves
- Energetic, outgoing, coachable, organized, and adaptable.
- Open to learning, growing, and developing a career in the insurance industry.
Responsibilities
- Greet customers in person and over the phone, and direct them to appropriate team members.
- Manage appointment scheduling and office communications.
- Assist with incoming inquiries and maintain customer records.
- Talk with prospective and existing customers and identify opportunities to offer insurance options.
- Provide excellent customer service and follow up on customer needs.
- Support the team with administrative tasks and projects.
Benefits
- Simple IRA retirement plan.
- License reimbursement.
- Health insurance and health benefits.
- Opportunity for advancement.
- Paid time off, including national holidays and the employee’s birthday.
- Training and development, with a focus on professional development.
- Performance-based bonus.
- Competitive salary.
- Flexible schedule and flexible time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
