Receptionist

Camping World•Tucson, AZ

About The Position

Camping World is seeking a highly motivated, forward-thinking Receptionist to contribute to a meaningful customer experience. The Receptionist is the first point of contact for customers, welcomes them, helps set a positive tone, checks in VIP appointments, and directs customers to the appropriate team members. The role also coordinates front desk activities, handles incoming calls, tracks incoming sales calls in the CRM, and responds to questions at the reception desk. Other duties may be assigned as appropriate and necessary.

Requirements

High school education or equivalent.
Excellent interpersonal, presentation, and relationship-building skills.
Ability to take initiative, along with leadership skills and the ability to take charge of a situation.
Strong personal responsibility and reliability, and a desire to work as an integral member of a team.
Strong organizational skills and ability to multitask.
Ability to effectively respond to and meet the needs of a diverse client base.
Computer skills, including MS Office.
May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.

Nice To Haves

Previous experience in a high-standard customer service environment.

Responsibilities

Serve as the first point of contact for customers.
Greet and welcome customers and set a positive tone for their experience.
Check in VIP appointments and direct customers to appropriate team members.
Coordinate front desk activities, including answering and directing incoming phone calls.
Track incoming sales calls in the CRM.
Assist customers with questions directed to the reception desk.
Maintain a strong work ethic and commitment to success.
Perform other duties, functions, and responsibilities as appropriate and necessary.

Benefits

Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave, if eligibility is met
Tuition reimbursement, if eligibility is met
On-the-job training opportunities
Comprehensive benefits for full-time associates, including medical, dental, vision, and more
Access to dental and vision coverage for part-time associates