Receptionist

CommuniCare Health Services

11h•Onsite

About The Position

Grande Pointe Healthcare Center, a member of the CommuniCare Family of Companies, is recruiting a full-time Receptionist. The role maintains a friendly, positive image of the center for callers, visitors, and guests by greeting and directing them. The Receptionist handles telephone calls and messages, operates the paging and telephone system, provides administrative support, and participates in training and orientation activities. The role also follows established departmental, center, and home office policies and procedures, quality improvement objectives, and safety, environmental, and infection control standards.

Requirements

High school diploma or GED required.
Previous receptionist experience required.
Prior work or life experience, preferably in a healthcare setting.

Nice To Haves

Prior work or life experience in a healthcare setting.

Responsibilities

Answer telephone calls, determine the nature of each call, and direct callers to the appropriate individual or department.
Take accurate messages when personnel are unavailable and ensure their accurate delivery.
Operate the paging and telephone system as required.
Greet visitors and direct them to the appropriate personnel.
Provide administrative support as assigned.
Participate in and provide scheduled training, educational classes, and orientation programs to maintain personal licensure, support team certification, and enhance quality of care.
Perform other related activities as assigned or requested.
Follow established departmental, center, and home office policies and procedures, objectives, quality improvement programs, and safety, environmental, and infection control standards.