Receptionist - Operations Assistant (Washington, D.C.)

Fish & Richardson•Washington, DC

6d•Onsite

About The Position

Fish & Richardson is hiring a Receptionist – Operations Assistant to join its fast-paced Operations Department in the Washington, D.C. office. The role provides reception and administrative support to the office, including managing calls and visitors, coordinating rooms and video conferences, and assisting with office events and operational tasks. The position is onsite five days per week, from 8:30 a.m. to 5:00 p.m., with overtime as needed.

Requirements

High school diploma or equivalent.
At least 6 months of professional office administration experience.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Ability to work effectively in a team-oriented environment and contribute to strong team relationships.
Interpersonal skills to communicate courteously and tactfully by telephone and in person with diverse visitors, vendors, attorneys, and staff.
Ability to work in the Washington, D.C. office five days per week from 8:30 a.m. to 5:00 p.m., and work overtime as needed.

Nice To Haves

Professional office administration experience in a law office.
Demonstrated understanding of law office and departmental policies and procedures.

Responsibilities

Answer and direct incoming, outgoing, and internal calls using a multi-line telephone console; take messages for visitors and staff.
Meet and greet clients and visitors, confirm clearance and routing in accordance with firm policies, use the visitor management kiosk, and provide visitor badges.
Schedule conference rooms and attorney visiting offices and maintain related records.
Contact building management about maintenance and visitor or vendor access issues.
Schedule video conferences, track connections and equipment, and arrange conference calls.
Assist with hoteling software and staff or attorney workspace scheduling issues.
Help coordinate office social events as requested by the Office Manager.
Provide administrative support to the Operations Department, Practice Groups, and other administrative groups as requested by the Office Manager.
Provide backup Office Services support, including mail processing, print jobs, conference room setups, and inventory management.