Receptionist - Operations Assistant (Washington, D.C.)

Fish & Richardson P.C.•Washington, DC

7d•$59,000 - $74,000•Onsite

About The Position

Fish & Richardson is hiring a Receptionist – Operations Assistant for its fast-paced Operations Department in Washington, D.C. The role supports the office by greeting visitors, managing telephone calls, coordinating rooms and video conferences, and assisting with operational and administrative needs. It also provides backup Office Services support as needed. The position is based in the Washington, D.C. office and requires working 8:30 a.m.–5:00 p.m., five days per week, with overtime as needed.

Requirements

High school diploma or equivalent.
At least 6 months of professional office administration experience.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Ability to work well in a team-oriented environment and contribute to effective team relationships.
Interpersonal skills to communicate courteously and tactfully by telephone and in person with diverse visitors, vendors, attorneys, and staff.
Ability to work in the Washington, D.C. office from 8:30 a.m. to 5:00 p.m., five days a week, and work overtime as needed.

Nice To Haves

Professional office administration experience in a law office is preferred.
Demonstrated understanding of law office and departmental policies and procedures is preferred.

Responsibilities

Answer and direct incoming, outgoing, and internal calls using a multi-line telephone console; take messages for visitors and staff.
Greet clients and visitors, ensure proper clearance and routing under firm policies, use the visitor management kiosk, and issue visitor badges.
Schedule conference rooms and attorney visiting offices and maintain related records.
Contact building management about maintenance and visitor or vendor access issues.
Schedule video conferences, track connections and equipment, and arrange conference calls.
Assist with hoteling software and staff and attorney workspace scheduling issues.
Assist with coordinating office social events as requested by the Office Manager.
Provide administrative support to the Operations Department, Practice Groups, and other administrative groups as requested by the Office Manager.
Provide backup Office Services support, including mail processing, print jobs, conference room setups, and inventory management.