Receptionist, Operations Administrator

ACA Group•New York, NY

1d•Onsite

About The Position

The individual in this position is responsible for the administration of corporate support activities by providing daily administrative support to ACA Compliance Group.

Requirements

Minimum 2 years of experience performing administrative or clerical duties in an office setting
Proficiency in the use of office equipment, including phone systems, faxes, copiers, and scanners
Proficient with Microsoft Office applications and comfortable working in a tech enabled environment.
Demonstrated professional integrity
Dependable, flexible, and adaptable to new ACA initiatives and changing employee needs
Ability to work well in a fast-paced, small-team environment
Ability to work independently, multi-task and prioritize effectively
Ability to establish and maintain effective working relationships with colleagues
Strong organizational and problem-solving skills with attention to detail
Strong oral and written communication skills

Nice To Haves

Bachelor’s Degree preferred – major or concentration business, computers, or office management preferred
Polished, professional customer service skills with proven ability to interact effectively and courteously with employees, visitors, and vendors
Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
Dedicated to upholding ACA’s high-quality standards and customer service focus

Responsibilities

Serve as the primary point of contact for the office to include reception presence, all facilities-related requests, maintenance issues, and office ad hoc requests
Maintain office supply inventory and place orders to ensure adequate stock levels at all times [ office and pantry supply ]
Maintain office pantry daily - stocking and upkeeping the cleanliness/organization.
Support space planning, manage desk assignments and reconfigurations, and office space via desking software.
Ensure the office remains clean, organized, and compliant with health and safety regulations.
Respond promptly to employee requests and resolve facilities-related issues in a timely and professional manner.
Assist with onboarding logistics, including access badges and building orientation for new employees.
Manage conference room scheduling, shared space policies, and work alongside tech for AV/technology troubleshooting support.
Track and report on facilities budgets, expenses, and service agreements and report into the Head of Corporate Services.
Support planning and execution of internal events, office gatherings, and team meetings.