Office Administrator & Receptionist
About The Position
The Office Administrator & Receptionist serves as the first point of contact for clients, visitors, and callers, helping to create a welcoming and professional experience that reflects the values of the firm. This individual will manage the front desk, answer and route incoming phone calls, greet guests, coordinate visitor needs, and provide general administrative support to ensure the office operates efficiently. Additional responsibilities may include handling mail, maintaining reception and common areas, assisting with scheduling, data entry, document preparation, and supporting various projects as needed. This position is fully onsite and based in our Little Canada office.
Requirements
- Previous experience in a receptionist, customer service, or administrative role preferred.
- High school diploma required.
- Excellent communication skills (both verbal and written).
- Ability to work independently and stay productive in a remote environment.
- Strong organizational and multitasking abilities.
- Proficiency in technology, including phone systems, email, and scheduling software.
- Experience with CRM or customer service software.
- Familiarity with virtual phone systems and video conferencing tools.
- Ability to handle confidential information with discretion.
Responsibilities
- Answer and direct incoming calls in a courteous and professional manner.
- Respond to emails and online inquiries promptly and efficiently.
- Schedule appointments and manage calendars for staff as needed.
- Provide general information about the company, products, or services to clients and customers.
- Maintain accurate records of interactions and update client information in the system.
- Assist with light administrative tasks such as data entry and document preparation.
- Seat and greet incoming clients.
- Coordinating/managing the ordering of office supplies.
- Placing lunch orders for team meetings.
- Assisting with travel arrangements for the CEO and Director of Operations.
- Communicate effectively with internal teams to ensure smooth operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
