Receptionist III

IDEMIA•Reston, VA

About The Position

The Receptionist III performs receptionist and related clerical duties under direct supervision. The role greets and registers visitors, notifies employees of their arrival, and directs visitors to meeting rooms. It answers and transfers calls, relays messages, collects and distributes mail, and schedules meetings or interviews, including arranging conference rooms and other logistics as needed. Occasional clerical work may include data entry, filing, and photocopying. The position also supports TSA enrollments and manages employee engagement events. It handles basic issues and refers more complex matters to higher-level staff.

Requirements

  • High school education.
  • 4–6 years of relevant experience.
  • Beginning to working knowledge of the subject matter.
  • Ability to work as part of a team.
  • Oral communication skills.
  • Customer service skills.
  • Ability to meet deadlines.
  • Clerical skills.
  • Ability to understand and follow directions.
  • Knowledge of Microsoft Suite.

Responsibilities

  • Greet and register visitors, notify employees of their arrival, and direct visitors to appropriate meeting rooms.
  • Answer and transfer phone calls and relay messages.
  • Collect and distribute mail.
  • Schedule meetings and interviews and arrange conference rooms or other logistical needs.
  • Perform occasional clerical duties, such as data entry, filing, or photocopying.
  • Conduct TSA enrollments.
  • Manage employee engagement events.
  • Handle basic issues and problems and refer more complex issues to higher-level staff.
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