Receptionist/ Caregiver (HHA, PCA, CNA, TMA)

Cassia•Apple Valley, MN
•$17 - $23•Onsite

About The Position

Apple Valley Villa, a Cassia community in Apple Valley, Minnesota, is hiring a full-time Receptionist/Caregiver. The role provides front-desk coverage as needed, including greeting visitors, answering and routing calls, completing administrative tasks, and providing customer service. It also includes person-centered care for residents, assisting with activities of daily living such as bathing and shampooing, and administering medications while promoting residents’ dignity, independence, and well-being. The position is benefits eligible and works a varying schedule, with an evening shift listed from 2:45 PM to 11:15 PM. Pay is $17 to $22.85 per hour, depending on experience.

Requirements

  • HHA, PCA, or CNA experience required.
  • High school diploma or equivalent.
  • Previous customer service or reception experience.
  • Proficient computer skills.
  • High priority on customer service.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and organize multiple tasks.
  • Ability to read, write, and speak English.
  • Ability to work with frequent interruptions.
  • Dependable and punctual, with ability to work flexible hours.

Nice To Haves

  • Med passer experience is preferred but not required.

Responsibilities

  • Provide routine nursing care and services to residents.
  • Administer medications to residents as needed.
  • Communicate resident concerns to licensed nursing staff.
  • Assist during resident emergencies.
  • Answer and transfer incoming phone calls and manage calls coming into the facility.
  • Greet visitors and guests warmly and professionally, and determine the nature and purpose of their visit.
  • Direct or accompany visitors and guests to the appropriate destination.
  • Perform typing assignments and miscellaneous clerical duties for departments as needed.
  • Perform additional tasks as requested.
  • Assist residents with activities of daily living, including bathing and shampooing, while promoting dignity, independence, and well-being.

Benefits

  • Competitive pay with experience-based raises.
  • Tuition assistance and student loan forgiveness (site-specific).
  • Paid time off (PTO).
  • 403(b)/401(k) with employer match.
  • Medical, dental, vision, disability, and life insurance for full-time employees.
  • Employee assistance program with free confidential counseling and coaching for employees and family members.
  • Employee discount program.
  • Pet insurance.
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