Receptionist/Appointment Coordinator Call Center

Jim Coleman Honda • Clarksville, MD

3d

About The Position

Jim Coleman Automotive is seeking a friendly, professional, and customer-focused Receptionist/Appointment Coordinator. The role handles inbound and outbound calls to schedule customer appointments at the dealership and serves as the first point of contact for guests arriving at the dealership. The coordinator greets customers, checks them in for appointments, and directs them to the appropriate department. This is a fast-paced, people-focused opportunity. No previous automotive experience is required, and training will be provided. Customer service, hospitality, or call center experience is a plus.

Requirements

• Friendly, outgoing personality.
• Professional appearance and demeanor.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Availability to work evenings and some weekends.

Nice To Haves

• Experience in customer service, hospitality, or call center environments.

Responsibilities

• Answer inbound calls and schedule customer appointments.
• Make outbound calls to confirm and set appointments.
• Greet customers upon arrival and check them in for their scheduled visit.
• Provide a professional and welcoming first impression for all guests.
• Maintain accurate appointment records and customer information.

Benefits

• Health insurance, including medical, dental, and vision coverage.
• 401(k).
• Paid vacation.
• Sick leave (SSL).
• Paid holidays.
• Disability insurance.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed