Call Center/ Appointment Setter

Rapid Bath Remodel • Phoenix, AZ

9d • Hybrid

About The Position

Rapid Remodel is hiring a motivated, dependable, and outgoing Call Center Representative / Appointment Setter for its Phoenix, Arizona team. This is a hybrid position, with designated days in the Phoenix office and other days working remotely. The role primarily involves making outbound calls, following up with leads, entering customer information into the company’s CRM, and scheduling sales appointments for the remodeling team. The successful candidate will be comfortable spending most of the workday on the phone, communicating professionally, and working in a fast-paced environment. Saturdays are required, and the candidate must be able to commute to the Phoenix office on scheduled in-office days. Work schedule and compensation will be discussed during the interview process. The listed annual compensation range is $32,000 to $40,000.

Requirements

• Excellent verbal communication skills and phone etiquette.
• Comfort making calls throughout the majority of the workday.
• Basic computer skills and ability to learn CRM software.
• Strong organizational skills and attention to detail.
• Ability to work independently while remote and collaboratively in the office.
• Reliable internet connection and a quiet workspace for remote workdays.
• Dependability, punctuality, and self-motivation.
• Availability to work Saturdays; Saturday availability is required.
• Ability to commute to the Phoenix office on scheduled in-office days.

Nice To Haves

• Previous call center, customer service, telemarketing, or appointment-setting experience is preferred.
• Sales or lead-generation experience is a plus.

Responsibilities

• Make a high volume of outbound calls to prospective customers and existing leads.
• Follow up with leads and schedule sales appointments.
• Answer incoming calls and respond to customer inquiries.
• Enter, update, and maintain accurate customer information in the CRM system.
• Document calls, follow-ups, and appointment details.
• Coordinate with the sales team to ensure appointments are scheduled and confirmed.
• Meet daily and weekly call-volume and appointment-setting goals.
• Maintain a professional, friendly, and customer-focused attitude.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed