Appointment Setter

West Shore Home Recruiting•Ocala, FL
•$19 - $20•Onsite

About The Position

West Shore Home is hiring a full-time Inside Sales Representative for an in-person, phone-based role in Ocala, Florida. The representative will speak with customers who have already expressed interest in the company’s products and schedule appointments for the In-Home Sales team. This is a fast-paced customer engagement and appointment-setting position with no cold calling. Paid training is provided, with hourly pay of $18.75–$19.75 plus performance bonus potential. The stated average annual bonus opportunity is $2,500–$7,000 and is not guaranteed; actual earnings vary based on performance and eligibility. West Shore Home is a home remodeling company specializing in bathrooms, windows, doors, and flooring. The company has more than 40 locations nationwide and over 3,000 employees, and describes its culture as supportive, with opportunities for employees to grow, succeed, and make an impact. Applicants must be authorized to work in the United States without current or future visa sponsorship. Employment is subject to pre-employment background and drug screening. Reasonable accommodations are available for qualified individuals with disabilities during the selection process.

Requirements

  • Strong communication and customer engagement skills.
  • Enthusiasm and high energy.
  • A positive, goal-oriented mindset.
  • Comfort working in a high-volume call environment.
  • Authorization to work in the United States without current or future visa sponsorship.

Responsibilities

  • Handle inbound and outbound customer calls.
  • Reconnect with customers who previously met with the sales team.
  • Schedule appointments for In-Home Sales Representatives.
  • Educate customers about West Shore Home products and services.
  • Track customer interactions in Salesforce.
  • Work toward daily and monthly performance goals.

Benefits

  • Paid training.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • PTO and paid holidays.
  • Employee discounts and referral program.
  • Career growth opportunities.
  • Performance bonus opportunity of $2,500–$7,000 in average annual earnings; not guaranteed.
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