Appointment Setter - Call Center Rep
About The Position
Starling Diagnostics LLC is hiring full- and part-time Appointment Setters - Call Center Reps in the Bronx, NY. The role supports patients’ positive experiences and access to quality medical care through clear, professional communication and organized appointment scheduling. The position requires compliance with HIPAA laws in work activities. The Appointment Setter answers incoming patient calls, makes outbound calls, sends follow-up text messages, sets appointments, and maintains the practice calendar. Schedules are flexible and available seven days a week, typically between 8:00 a.m. and 8:00 p.m. Pay is $17.00–$19.00 per hour, based on experience. The company also offers PTO, a 401(k), and growth opportunities. Starling Health describes its mission as expanding access to high-quality care for people from all populations and serving underserved urban communities. The organization has grown from a diagnostic center into a multi-specialty medical practice serving over 10,000 patients annually.
Requirements
- Bilingual communication skills in English and Spanish or Bengali.
- Work, shadow, or internship experience with a hospital, doctor's office, or similar medical facility.
- Strong computer proficiency.
- Ability to type at least 40 words per minute.
- Working knowledge of medical terminology.
- Ability to pass a background check and drug screening test.
Responsibilities
- Answer incoming phone calls from patients.
- Make outbound calls to patients.
- Send follow-up text messages to support communication.
- Set appointments.
- Maintain an organized practice calendar.
- Comply with HIPAA laws in work activities.
Benefits
- PTO
- 401(k)
- Growth opportunities
- Flexible full- and part-time schedules
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
