Receptionist and HR Administrator - Kemper

Ditsch•Cincinnati, OH

2d•Onsite

About The Position

DITSCH USA creates memorable pretzel experiences! We bake artisan pretzels available for both food service and retail markets. As a leading producer of pretzels, we are committed to freshness and providing clean-label products. The quality of our irresistible products comes from more than 100 years of experience and craftsmanship in the ART OF PRETZEL MAKING! We seek those who want to learn and grow within our organization. Ditsch USA offers development options to add to your skill set and open new opportunities for you within our organization. At Ditsch USA you will find a welcoming, safe, and team-orientated environment. As the Receptionist & HR Administrator, you will play a key role in supporting the daily operations of our facility by managing front desk activities and providing administrative support to the Human Resources team. This position helps ensure a professional and welcoming reception experience while assisting with recruiting, onboarding, employee record maintenance, employee engagement activities, and general office administration.

Requirements

1-2 years of experience in reception, office administration, customer service, or HR support preferred.
Strong verbal and written communication skills with a professional and customer-focused approach.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Excellent organizational skills with strong attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Strong interpersonal skills and a positive, team-oriented attitude.
Demonstrated willingness to learn and grow in Human Resources and office administration.

Nice To Haves

Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent education and experience will be considered.

Responsibilities

Welcome visitors, employees, vendors, and clients in a friendly and professional manner.
Manage incoming calls, emails, and general inquiries; route communications to appropriate personnel.
Handle incoming and outgoing mail, deliveries, and courier packages.
Maintain a clean, organized, and professional reception area and common spaces.
Coordinate meeting room reservations and prepare meeting spaces as needed.
Manage visitor sign-in and sign-out procedures.
Issue and track key fobs, access badges, and visitor credentials.
Assist with maintaining site security protocols related to visitor access.
Assist with preparing interview materials, onboarding documents, and new hire welcome packages.
Coordinate new hire orientation schedules and onboarding communications.
Maintain employee personnel files and HR records in accordance with company policies and legal requirements.
Assist with maintaining I-9, training, and other employment-related records.
Support HR with data entry, attendance tracking, reporting, and document preparation.
Assist with recruiting coordination, including scheduling interviews and communicating with candidates.
Support employee engagement initiatives, training logistics, and internal communications.
Help coordinate training sessions, employee events, and company activities.
Handle sensitive employee information with a high degree of confidentiality and professionalism.
Serve as the primary liaison for uniform vendors and manage uniform-related administrative tasks.
Support temporary employees with onboarding documentation, timesheet processing, and workplace orientation.
Coordinate the ordering and distribution of business cards and other office materials.
Prepare reports, forms, presentations, correspondence, and other administrative documents.
Order and manage office supplies and maintain appropriate inventory levels.
Assist with policy documentation, record retention, filing systems, and compliance-related activities.
Maintain both electronic and hard-copy filing systems.
Provide administrative support to various departments as business needs require.
Assist with special projects and other duties as assigned.