Receptionist & Aftercare Coordinator

The New Century School•Baltimore, MD

2d•$18 - $20•Onsite

About The Position

The New Century School is seeking a warm, highly organized, and motivated Receptionist & Aftercare Coordinator for a part-time role of approximately 30 hours per week. The position combines front-office responsibilities with leadership of the school’s after-school program. The ideal candidate has early childhood education experience, strong customer service skills, and a commitment to supporting children, families, and educators. Maryland Preschool Lead Teacher qualifications are strongly preferred. In the front office, the coordinator serves as a welcoming first point of contact, responds to inquiries, supports daily school operations, and maintains accurate records. For aftercare, the coordinator oversees daily operations, supports and develops teachers, coordinates staffing and student supervision, and ensures the program is safe, engaging, well organized, and aligned with the school’s educational philosophy. The New Century School is a small, independent Baltimore school serving preschool through 8th grade. Its educational approach includes Montessori principles, Spanish and Chinese language immersion, and project-based learning. The school values curiosity, creativity, independence, innovation, collaboration, high standards, and respect for childhood, and is committed to an inclusive environment.

Requirements

Experience in early childhood education.
Exceptional customer service skills.
Strong organizational and detail-oriented skills, including the ability to manage competing priorities, maintain accurate records, and follow through reliably.
Clear and professional communication skills and the ability to build strong relationships with families, colleagues, and students.
Warmth, patience, and sound judgment when interacting with children of different ages.
Initiative and ownership in recognizing opportunities for improvement and proactively addressing challenges.
Ability to collaborate and contribute positively to a culturally diverse school community.
Comfort working with children across a range of ages.

Nice To Haves

Maryland Preschool Lead Teacher qualification.
Experience working in a preschool or early childhood education setting.
Experience supervising, mentoring, or coordinating a team.
Demonstrated excellence in customer service, administrative support, or family-facing roles.

Responsibilities

Serve as a welcoming first point of contact for families, visitors, and staff.
Respond to inquiries and assist families professionally, warmly, and efficiently.
Support daily school operations, including attendance, communications, and administrative tasks.
Maintain accurate records and handle important details promptly and reliably.
Help create an organized, responsive, and welcoming school environment.
Oversee the daily operations of the after-school program and ensure a safe, engaging, and well-organized experience for students.
Guide, support, and develop aftercare teachers by setting clear expectations and encouraging professional growth.
Promote excellence, accountability, teamwork, and continuous improvement.
Ensure aftercare activities are purposeful, age-appropriate, and aligned with the school's educational philosophy.
Maintain effective communication with families and school leadership.
Coordinate staffing, student supervision, transitions, and dismissal procedures.
Identify opportunities to strengthen the program and take initiative in implementing improvements.