Reception & Office Coordinator

First Corporate Solutions, Inc.•Sacramento, CA

18h

About The Position

The Reception & Office Coordinator manages front desk operations and supports the smooth day-to-day functioning of the office. The role is the primary point of contact for visitors and callers and oversees mail and document processing, office supplies, vendors, facilities requests, and office improvement projects. The coordinator helps maintain a professional, welcoming front office and assists with basic facilities tasks.

Requirements

High school diploma; some college is preferred.
Work experience in customer service and/or office work in a fast-paced environment.
Type 45 words per minute with 100% accuracy.
Ability to operate a multi-line phone system.
Competency with basic computer applications, including the full Microsoft Suite, and internet research.
Comfort with PDFs, PDF Studio Pro, Adobe Acrobat, and a paperless work environment.
Strong English reading, writing, speaking, and communication skills.
Ability to apply critical thinking and work independently.
Ability to collaborate successfully with peers and management.
Detail-oriented, with solid organizational, time-management, and multitasking skills.
Ability to work effectively in a team environment.

Nice To Haves

Some college.

Responsibilities

Independently manage front desk activities and assigned tasks.
Answer incoming calls using a multi-line phone system and direct callers appropriately.
Greet visitors professionally and positively and direct them as needed.
Open, sort, and distribute incoming mail, packages, and parcels.
Manage high-volume mail projects, including printing, tracking, and packaging items.
Scan and rename documents for electronic storage; scan, fax, and copy materials as requested.
Organize and store shipping supplies.
Record customer interactions and issues, escalating them to a manager immediately.
Oversee office supplies, facility requests, common areas, and office appearance.
Conduct facility walkthroughs and safety checks, including checks of lights, doors, badges, and alarms.
Manage vendors for cleaning, HVAC, security, landscaping, and repairs, including vendor access, maintenance scheduling, and research or vetting of new vendors.
Oversee the facility opening and closing schedule and open and close the office.
Coordinate small office improvement projects.
Perform other duties as assigned by the department supervisor or manager.