Reception Associate

Thornburg Investment Management • Santa Fe, NM

1d • Onsite

About The Position

The Reception Associate is a customer-focused role dedicated to front desk operations, including visitor management, phone coverage, and reception-related office administration. As the first point of contact for employees, guests, and visitors, this position helps create a welcoming, professional, and efficient workplace environment. This is an onsite position with a regular schedule of Monday through Friday, 7:00 a.m. to 4:00 p.m.

Requirements

• High school diploma or equivalent required.
• Proficiency in Microsoft Office Suite and basic computer applications.
• Strong organizational, multitasking, and communication skills.
• Ability to adapt quickly to changing priorities and operational needs.
• Professional demeanor and strong customer service skills.
• Flexibility to work beyond standard office hours for events or coverage needs when necessary.
• Ability to work independently and collaboratively in a fast-paced environment.
• Problem-solving mindset with a proactive, team-oriented attitude.

Nice To Haves

• Experience in customer service, reception, hospitality, office administration, or related fields.
• Experience supporting workplace hospitality, reception, or office operations.
• Familiarity with vendor coordination and office administration systems.

Responsibilities

• Greet and welcome visitors with a positive and professional demeanor.
• Answer and direct incoming phone calls to appropriate departments and individuals.
• Maintain a professional, organized, and welcoming reception area.
• Manage guest notifications, issue visitor badges, monitor visitor access, and maintain visitor logs to support safety and security procedures.
• Manage internal conference room and hospitality calendars, including scheduling bookings, resolving conflicts, communicating updates, and coordinating meeting and event logistics.
• Coordinate with various departments to support smooth office communication and operations.
• Maintain and update office procedures and documentation as needed.
• Assist with office supply management and administrative projects.
• Coordinate reception relief and absence coverage with the Administrative Operations Manager.
• Perform other job duties as required.

Benefits

• Medical, dental, and vision coverage.
• Employer 401(k) safe harbor and profit-sharing contributions.
• Flexible work arrangements.
• Flexible paid time off.
• Paid parental leave.
• Employee assistance program.
• Education reimbursement program.
• Community involvement opportunities.
• Onsite cafeteria.
• Onsite fitness center.
• Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED