Receiving

KW PROPERTY MANAGEMENT AND CONSULTING•Miami, FL

About The Position

The Receiving employee provides a professional and competent image and friendly, outgoing customer service to residents and community guests. The role serves as a key liaison between guests and residents and requires familiarity with computer software, organizational skills, strong interpersonal skills, and effective communication. The position receives and records incoming packages, handles shipping and receiving records and inventory, inspects shipments, and coordinates package deliveries and contractor access. It follows company policies, procedures, quality-improvement objectives, and safety practices. The role is mostly indoors, with moderate noise, and involves sitting most of the day. The schedule is determined by the property and may change to meet business needs. This is a non-exempt hourly position.

Requirements

Prior experience in a related position; six months to one year of related experience and/or training.
Proficient use of MS Office.
Ability to detect auditory and/or visual emergency alarms.
Ability to lift, carry, push, and pull at least 30 pounds.
Ability to follow written and oral instructions and procedures.
Manual dexterity and auditory and visual skills.

Nice To Haves

Bilingual ability, particularly English and Spanish.

Responsibilities

Receive incoming packages and enter packing-slip information into resident software.
Sort, count, package, label, insure, unpack, and/or log shipped or received inventory.
Inspect shipments for damage or defects, record discrepancies or damage, and notify a supervisor and/or purchasing personnel.
Deliver packages to the Front Desk when needed and obtain authorized signatures for accepted items.
Trace lost shipments or customer claims of lost shipments and initiate proof-of-delivery documents.
Maintain the department database, prepare routine reports, and file shipping and receiving records as needed.
Follow established company policies, procedures, objectives, continuous quality-improvement objectives, and safety practices.
Receive and log contractors into the system and contractor log when they will perform work or deliver items to units.
Provide contractors with a badge and photo identification while they are working inside the building.
Notify the Front Desk when a contractor arrives and advise which unit requires access.
Notify the Management Office when a contractor arrives with building materials or furniture deliveries to confirm the required elevator deposit has been provided.
Perform miscellaneous job-related duties as assigned.