Receiving Supervisor - Dispatcher

Renfro Brands•Mount Airy, NC
•Onsite

About The Position

The Receiving Supervisor - Dispatcher supports and coordinates Receiving department operations, making decisions about unloading, intake, storage, and distribution of goods and coordinating inbound trucks. The role supervises the Receiving Team and oversees receiving personnel, trucking activities, finished-goods inventory, records, equipment, safety, and employee development. The position is located at the Renfro Mt Airy distribution center in Mt Airy, North Carolina.

Requirements

  • High school diploma or equivalent education.
  • Valid driver's license.
  • Forklift operator certification and ability to use manual pallet jacks.
  • Proficient computer skills, including Microsoft Office and Dynamics 365; higher-level Excel skills are necessary.
  • Good mathematics, reading, and communication skills.
  • Strong verbal, written, interpersonal, and customer service skills.
  • Excellent attention to detail, time management, organizational skills, and ability to meet deadlines.
  • Ability to handle highly confidential information.
  • Positive attitude, disciplined work ethic, and ability to work independently.
  • High energy level and ability to demonstrate initiative as a self-starter.
  • Ability to work professionally and enthusiastically with internal and external customers.
  • Critical-thinking skills, including the ability to devise plans of action and assess them regularly.
  • Ability to handle multiple orders, people, and changing operational needs within the distribution center.

Nice To Haves

  • Secondary education.
  • Previous supervisory experience.
  • Previous warehouse or distribution experience.

Responsibilities

  • Supervise the orderly stocking of received products.
  • Manage trucking activities between facilities and with outside contractors or vendors to ensure timely pickup and delivery of intercompany mail, computer tapes, packaging, materials, and supplies.
  • Supervise receiving personnel in unloading, data entry, storage, and cycle counting of finished-goods inventory.
  • Coordinate with other supervisors and managers so operational activities work together as an integrated whole.
  • Maintain accurate records of daily trucking activities.
  • Maintain finished-goods inventory in warehouses and trailers.
  • Maintain inventories of trailers and truck tractors, along with inspection and maintenance records.
  • Verify received materials against orders.
  • Manage and improve functional areas and implement performance measures using Continuous Improvement tools.
  • Analyze information and evaluate results to make decisions and solve problems that optimize production.
  • Communicate product or material issues to appropriate individuals.
  • Maintain department equipment to ensure proper and safe operation.
  • Maintain a safe work environment and ensure employees follow safety requirements.
  • Audit and maintain accurate employee timekeeping and absence records.
  • Communicate company and department issues and goals, and support employee development through meetings, coaching, and training.
  • Manage employee performance and assist with coaching, mentoring, and performance reviews.
  • Recommend, plan, or implement employee training and skill development.
  • Follow company policies, including attendance and punctuality, and comply with regulations, work procedures, instructions, and confidentiality requirements.
  • Lead and mentor the Receiving Team.
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