Real Estate Marketing & Operations Coordinator

Serene Realty • Chicago, IL

1d

About The Position

Serene Realty, Inc., a boutique real estate brokerage rooted in Chicago's South Side and Hyde Park, is seeking a Brand & Operations Coordinator. This role is for someone who thrives at the intersection of storytelling and systems, bringing both creativity and structure to the same position. The ideal candidate will be able to craft engaging social media content in the morning and organize complex timelines in the afternoon. This is a single role designed for an individual who excels in both marketing and operational support within a fast-growing company.

Requirements

• 1–3 years of experience in marketing, content creation, operations, or office coordination, ideally in a fast-paced or forward-thinking environment.
• Confident with Canva, Instagram, Facebook, and at least one content scheduling platform.
• A strong writer who communicates clearly, warmly, and with zero typos.
• Highly organized, you don't just manage tasks, you build systems that prevent them from falling through the cracks.
• Tech-savvy and a quick learner, we use CRM platforms, Google Workspace, and digital marketing tools.
• Self-directed and proactive, you manage your day without being managed.
• Trustworthy and discreet when handling confidential client and business information.

Nice To Haves

• A genuine appreciation for real estate, community-building, and brand identity will take you far here.

Responsibilities

• Own the day-to-day content calendar across Instagram, Facebook, TikTok, and YouTube, and other key platforms, planning, creating, scheduling, and monitoring with intention.
• Write on-brand captions, story copy, email newsletters, and community-focused posts that reflect the Sold by Vadie voice: professional, warm, motivational, and community-driven.
• Design graphics and short-form video content using tools like Canva and CapCut.
• Engage with our online community, responding to comments and DMs promptly and in a way that extends the brand, not just answers a question.
• Track content performance metrics and bring data-informed ideas to the table regularly.
• Stay ahead of trending audio, formats, and content strategies relevant to real estate and the Chicago market.
• Manage the broker's calendar with precision scheduling client consultations, agent meetings, showings, and key deadlines.
• Keep digital files, transaction documents, and client records organized, current, and confidential.
• Maintain CRM accuracy through consistent data entry, lead tracking, and follow-up sequencing.
• Draft polished professional correspondence emails, letters, and templates on behalf of the brokerage.
• Coordinate communication between clients, agents, vendors, and transaction coordinators to keep every deal moving.
• Support agent onboarding, compliance tracking, and day-to-day operational needs as the business grows.
• Anticipate what's needed before being asked and take initiative to keep the business running at its best.

Benefits

• Competitive compensation based on experience
• A front-row seat to how a growing real estate brand is built from the ground up
• Mentorship and professional development within a supportive, purpose-driven team
• Real room to grow as the brokerage grows, this role has upside for the right person

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees