Real Estate Assistant I/II

Trustmark Bank•Homewood, AL

35d

About The Position

This position may be filled at Level I or Level II. At Level I, the Real Estate Assistant provides technical expertise and assistance throughout the real estate loan process, from application through successful closing, and supports portfolio management after closing. At Level II, the position uses specialized real estate knowledge to assist with portfolio management, perfection of loan documentation before and after closing, and technical support for relationship managers coordinating reviews, renewals, modifications, exceptions, and other real estate lending activities. The role supports loan packaging, review and analysis, closing, loan booking, documentation, servicing, and portfolio administration. It also provides administrative and customer service support to lenders and managers, with the goal of enabling them to focus on sales development and service. Level II duties may include managing renewals and documentation, representing CRM in OCC and Loan Review matters related to portfolio quality and exceptions, and training or managing Level I assistants and real estate secretaries as assigned. The position requires the ability to sit for extended periods, use a computer keyboard and/or mouse, and view computer screens. Management may add, delete, or modify responsibilities during employment.

Requirements

Junior college or two-year college training, or equivalent job-related experience, including documentation, customer contact, or loan closing.
Two years of knowledge of commercial real estate collateral, security documentation, lien perfection requirements, and loan compliance regulations.
Knowledge of retail banking, including product knowledge and sales skills.
Interpersonal, organizational, verbal and written communication, and time-management skills.
Excellent computer skills in Microsoft Word and Excel.
For Level II: At least two years of prior experience as a Real Estate Assistant I, or experience with commercial real estate collateral, security documentation, lien perfection requirements, and loan compliance regulations.
For Level II: Ability or experience working with loan systems to complete loan packaging requirements.
For Level II: In-depth functional understanding of commercial real estate and hands-on experience with related loan documentation.
For Level II: Excellent interpersonal skills, good organizational skills, good verbal and written communication skills, and excellent time-management skills.
For Level II: Proficiency in Microsoft Word and Excel.

Nice To Haves

Knowledge of commercial real estate loan documentation.
Knowledge of bank policies, procedures, and commercial loan software.

Responsibilities

Support real estate loan activity from application through and beyond closing, including packaging, assembly, review and analysis, delivery to the loan officer, completion of requirements for delivery to CDP, closing, loan booking, and final review for perfection.
Assist with post-closing servicing and management of the real estate portfolio, including booking documentation, processing draws, handling exceptions for financial statements and collateral documents, and following up on recordings, appraisals, insurance, and other financial documentation.
Perform administrative duties for lenders and managers as needed.
Provide customer service and make referrals or leads to officers and other divisions.
Perform additional duties as assigned.
At Level II, assist with post-closing portfolio servicing and management, including processing draws and exceptions, reviewing credit ratings, and tracking commitment letters, expirations, past dues, and related matters.
At Level II, coordinate and perfect loan documentation after approval, including coordination with attorneys and inspectors.
At Level II, review credit ratings and recommendations; ensure timely renewals, modifications, and extensions; and manage renewals, including negotiating terms and handling them through approval and closing.
At Level II, ensure accuracy in portfolio information, past dues, exceptions, and other portfolio-management responsibilities.
At Level II, represent CRM in OCC and Loan Review matters as needed relating to portfolio quality and exceptions.
At Level II, train and possibly manage Level I Real Estate Assistants and Real Estate Secretaries as assigned.