Ratings Operations Specialist, Denver, CO

OSTTRA•Englewood, CO

9d•Hybrid

About The Position

The Ratings Operations Specialist is part of S&P Global Ratings’ Ratings Operations Services team, supporting efficient and accurate delivery of the end-to-end ratings process. The role works alongside analysts and partners across Commercial, Data, Technology, and Compliance, and contributes to operational excellence, continuous improvement, and quality service. The position completes process steps for low- and medium-complexity transactions independently and helps analysts and business partners navigate ratings workflows and operational changes. The position is based in Denver, Colorado. Employees are required to work from the office at least two days per week. Candidates reaching the final interview stage must attend at least one in-person interview, ordinarily at their nearest S&P Global Ratings office. The role is limited to individuals with an indefinite right to work in the United States. The anticipated base salary is $47,000 to $53,000, with eligibility for an annual incentive plan. Final base pay depends on factors including location and experience.

Requirements

Typically, at least 1 year of relevant experience in operations or a client-facing role.
Ability to prioritize and multitask while delivering high-quality work with pace and precision in a fast-paced, high-pressure environment.
Strong interpersonal, written, and verbal communication skills, with a customer-service focus and ability to guide and influence colleagues and cross-functional stakeholders.
Self-starting approach and demonstrated ability to take ownership, work independently and collaboratively, and drive tasks through to completion.
Bachelor’s degree required.
Professional working proficiency in English, including clear workplace communication and professional writing.
Indefinite right to work in the United States.

Nice To Haves

Direct familiarity with ratings workflows, standard operating procedures, or operational standards in a financial services or regulated environment.
Experience contributing to process improvement initiatives, operational efficiency projects, or change management programs.

Responsibilities

Complete key steps in the end-to-end ratings process for low- and medium-complexity transactions independently, maintaining pace and precision.
Guide analysts and business partners through ratings workflows and support adoption of operational improvements and change management initiatives.
Partner with Commercial, Data, Technology, and Compliance colleagues to resolve day-to-day operational issues and contribute to continuous improvement.
Apply ratings processes, standard operating procedures, and operating manuals to ensure quality, consistency, and compliance.
Identify process inefficiencies, contribute to problem-solving discussions, and support initiatives that improve team performance and service delivery.