Ratings Operations Specialist, Denver, CO

S&P Global•Boulder, CO

9d•Hybrid

About The Position

The Ratings Operations Specialist is part of S&P Global Ratings’ Ratings Operations Services team, which supports efficient and accurate delivery of the end-to-end ratings process. The team works alongside analysts and partners across Commercial, Data, Technology, and Compliance, with a focus on operational excellence, continuous improvement, quality, and service. This is a hands-on operations role supporting the day-to-day delivery of ratings services. The specialist independently completes key steps of low- and medium-complexity transactions, guides analysts and business partners through ratings workflows, and helps resolve operational issues. The role applies ratings processes, standard operating procedures, and operating manuals to ensure consistent, high-quality, compliant execution. It also identifies inefficiencies and contributes to operational improvement and change initiatives. The position is based in Colorado. Employees are required to work from the office at least two days per week, and finalists must attend at least one in-person interview. The role is limited to candidates with an indefinite right to work in the United States.

Requirements

Typically 1+ years of relevant experience in operations or a client-facing role.
Ability to prioritize, multitask, and deliver high-quality work with pace and precision in a fast-paced, high-pressure environment.
Strong interpersonal, written, and verbal communication skills, with a customer service focus and ability to guide and influence colleagues and cross-functional stakeholders.
Self-starting mindset and demonstrated ability to take ownership, work independently and collaboratively, and drive tasks to completion.
Bachelor's degree required.
Professional working proficiency in English, including clear workplace communication and professional writing.
Indefinite right to work in the United States.

Nice To Haves

Familiarity with ratings workflows, standard operating procedures, or operational standards in a financial services or regulated environment.
Experience contributing to process improvement initiatives, operational efficiency projects, or change management programs.

Responsibilities

Complete key steps of the end-to-end ratings process independently for low- and medium-complexity transactions.
Maintain pace and precision to meet customer and business needs.
Guide analysts and business partners through ratings workflows.
Support adoption of operational improvements and change management initiatives.
Partner with Commercial, Data, Technology, and Compliance colleagues to resolve day-to-day operational issues.
Contribute to continuous improvement efforts.
Apply ratings processes, standard operating procedures, and operating manuals to ensure quality, consistency, and compliance.
Identify process inefficiencies, contribute to problem-solving discussions, and support initiatives to improve team performance and service delivery.