Rates Operations Specialist - Birmingham, Atlanta or Columbus

Synovus Bank•Atlanta, GA

About The Position

The Rates Operations Specialist supports the efficient execution of interest rate derivative transactions, partnering with Capital Markets and Banking teams, operations, and other stakeholders to ensure accurate trade processing and regulatory compliance. The role supports interest rate trading and sales, improves internal controls and visibility, assists with risk management and trade execution, and responds to client and internal requests. It also creates queries related to positions, profit and loss, mark-to-market, regulatory reports, and general inquiries. The position handles trade reconciliations, allocations, control reports, trade statuses, lifecycle events, confirmations, settlement instructions, and cash-movement reconciliations. It identifies and resolves discrepancies and processing issues, monitors controls and regulatory requirements, develops standard operating procedures, and coordinates with teams across the organization to improve efficiency and reduce errors. The role may also support ad hoc projects and other team members as needed. Team members are expected to follow applicable policies, procedures, laws, regulations, and risk limits, and to report known or suspected violations.

Requirements

High school diploma or equivalent.
Five years of experience in a support role such as derivatives middle office, securities operations, or another treasury operations group.
Strong knowledge of banking or securities products.
Risk and controls awareness and the ability to apply it to an interest rate operations role.
Excellent verbal, written, and presentation communication skills.
Ability to build and maintain effective working relationships with internal and external people at all levels.
High degree of professionalism and ability to influence and effect change within an organization.
Proficiency with word processing, spreadsheet, presentation, and email applications.

Responsibilities

Manage daily trade reconciliations, trade allocations, management control reports, and trade statuses.
Analyze discrepancies to help resolve trade issues and client inquiries.
Manage, escalate, and resolve requests, inquiries, issues, and errors, and identify policy gaps.
Ensure accurate trade capture, position management, and day-over-day inventory continuity.
Reconcile front-to-back lifecycle events for interest rate transactions and monitor internal controls, procedures, KPIs, KRIs, and sample testing.
Assist with confirming trades executed by Trading and Sales teams.
Maintain standard settlement instructions and oversee upcoming settlements within the trading system.
Work with Legal, Compliance, Information Technology, Risk, Operations, and other Banking and Capital Markets teams to improve efficiency, optimize trade processing, and reduce errors.
Create standard operating procedures for the Interest Rate Operations team to help expedite trades.
Reconcile cash movements used to settle trades.
Streamline operational activity and comply with regulations.
Coordinate and support ad hoc projects with the Capital Markets Trading & Operations group.
Assist other team members as needed to ensure delivery of distinctive service.
Perform other related duties and responsibilities as required.
Observe applicable policies, procedures, laws, regulations, and risk limits, and timely report known or suspected violations to the appropriate Company authority.