Rapid Rehousing Advocate

Susan B. Anthony Project•Torrington, CT

6d•$23 - $25•Onsite

About The Position

The Rapid Rehousing Advocate supports and facilitates the healing of victims and survivors of domestic and sexual violence and their families participating in the Rapid Rehousing Program. The role provides counseling, resources, and legal, medical, and other social service advocacy, using trauma-informed and survivor-centered approaches to help participants rebuild self-esteem, develop essential life skills, and establish financial independence. The advocate provides housing and case-management support, helps participants access financial assistance and community resources, and maintains required program records and documentation. The role is full-time, non-exempt, and on-site at the Counseling & Advocacy Center in Torrington, Connecticut. The listed schedule is Monday through Friday, 8:30 a.m. to 4:30 p.m.; employees may also be required to provide crisis-service coverage after hours, including nights, weekends, and holidays.

Requirements

Education and experience may have been gained through relevant training, employment, or volunteer experience.
Ability to work with other agencies, systems, the board, and volunteers.
Daily access to a car and a valid Connecticut driver’s license.
Ability to lift and move 25 pounds.
Patience and a sense of humor.
Excellent problem-solving, communication, and follow-up skills.
Proficiency in Microsoft Office and/or other programs.
Employees required to be certified to provide direct client services under CGS 52-146K, and their managers, are classified as essential personnel and must provide coverage of critical crisis services and residential presence across shifts, including daytime, nights, overnights, weekends, holidays, storms, and other emergencies.

Responsibilities

Provide individual counseling, emotional support, and options to victims and survivors, and make referrals when appropriate.
Provide trauma-informed, survivor-centered case management to support self-esteem, essential life skills, and financial independence.
Accompany adult victims and survivors to hospitals or private physicians, police, and courts for advocacy or emotional support upon request.
Stay informed about services, referral resources, legislation, and policies concerning victims and survivors of domestic violence and sexual assault.
Co-facilitate support groups and make reasonable efforts to provide childcare when necessary.
Maintain and provide required service data and statistics.
Participate in individual and group supervision, advocate meetings, and co-facilitator meetings.
Coordinate with staff to provide crisis-line coverage 24/7/365 and be available for required after-hours coverage, including nights, weekends, and holidays.
Travel within the service area to perform job duties.
Represent the Susan B. Anthony Project as an ambassador and participate in events, programs, and awareness and advocacy promotions.
Perform other duties as assigned in furtherance of the agency’s mission.
Facilitate and advocate for financial assistance for participants’ security deposits, rent, utility bills, and other financial needs.
Build relationships with local landlords and realtors.
Complete required paperwork, forms, and requests by established deadlines.
Maintain a caseload in accordance with CCADV contract requirements.
Complete detailed database entries daily.
Prepare and submit monthly rent requests in accordance with CCADV and SBAP requirements and deadlines.
Complete required forms, applications, reports, and related documentation on time and in compliance with CCADV and SBAP standards.
Maintain accurate electronic and paper files in real time by promptly updating and creating files according to RRH Program standards.
Attend required Rapid Rehousing program meetings and trainings.
Support participants with housing searches, including identifying available apartments and accompanying participants to viewings as needed.
Review lease agreements with participants and clearly explain key terms.
Connect participants with housing, education, and employment resources and support.
Complete required monthly home visits and document outcomes as needed.