Rapid Rehousing Advocate

Susan B. Anthony Project•Torrington, CT
•Onsite

About The Position

The Rapid Rehousing Advocate supports and facilitates healing for victims and survivors of domestic and sexual violence and their families who participate in the Rapid Rehousing Program. The role provides counseling, resources, and legal, medical, and other social service advocacy. This is a full-time, non-exempt, on-site position at the Counseling & Advocacy Center in Torrington, Connecticut, scheduled Monday through Friday, 8:30 a.m. to 4:30 p.m. The salary range is $23.00–$25.50 per hour, based on qualifications and experience. The advocate provides trauma-informed, survivor-centered case management to help clients rebuild self-esteem, develop life skills, and establish financial independence. Program work includes helping participants obtain housing, facilitating financial assistance, building relationships with landlords and realtors, and connecting participants with housing, education, and employment resources. The position also involves completing program documentation, maintaining accurate files, attending required meetings and trainings, and coordinating with colleagues to support crisis-line coverage. Travel within the service area is required, and after-hours availability may be required, including nights, weekends, and holidays.

Requirements

  • Relevant education and experience may have been gained through training, employment, or volunteer experience.
  • Ability to work with other agencies, systems, the board, and volunteers.
  • Daily access to a car and a valid Connecticut driver’s license.
  • Ability to lift and move 25 pounds.
  • Patience and a sense of humor.
  • Excellent problem-solving, communication, and follow-up skills.
  • Proficiency with Microsoft Office and/or other programs.

Responsibilities

  • Provide individual counseling, emotional support, and options to victims and survivors, making referrals when appropriate.
  • Provide trauma-informed, survivor-centered case management to support clients in rebuilding self-esteem, developing essential life skills, and establishing financial independence.
  • Accompany adult victims and survivors to hospitals or private physicians, police, and/or court for advocacy or emotional support at their request.
  • Stay informed about services, referral resources, legislation, and policies relating to victims and survivors of domestic violence and sexual assault.
  • Co-facilitate support groups and make efforts to provide childcare when necessary.
  • Maintain and provide required service data and statistics.
  • Participate in individual and group supervision, advocate meetings, and co-facilitator meetings.
  • Coordinate with other staff to provide crisis-line coverage 24/7/365 and be available for after-hours coverage as required, including nights, weekends, and holidays.
  • Travel within the service area to fulfill position duties.
  • Represent Susan B. Anthony Project as an ambassador and participate in events, programs, and awareness and advocacy promotions.
  • Facilitate and advocate for financial assistance covering clients’ security deposits, rent, utility bills, and other financial needs.
  • Build and facilitate relationships with local landlords and realtors.
  • Complete required paperwork, forms, and requests within established deadlines.
  • Maintain a caseload in accordance with CCADV contract requirements.
  • Enter detailed information into the database daily.
  • Prepare and submit monthly rent requests in accordance with CCADV/SBAP requirements and deadlines.
  • Complete required forms, applications, reports, and related documentation on time and in compliance with CCADV/SBAP standards.
  • Maintain accurate, up-to-date electronic and paper files, creating and updating them promptly in accordance with Rapid Rehousing Program standards.
  • Attend required Rapid Rehousing Program meetings and trainings.
  • Support participants with housing searches, including identifying available apartments and accompanying them to viewings as needed.
  • Review lease agreements with participants and explain key terms.
  • Connect participants with resources and support for housing, education, and employment opportunities.
  • Complete required monthly home visits and document outcomes as needed.
  • Perform other duties as assigned to further the agency’s mission.

Benefits

  • Paid time off and holidays.
  • Comprehensive medical, dental, and vision insurance.
  • Flexible Spending Account (FSA).
  • Supplemental insurance options through Aflac.
  • 403(b) retirement savings plan.
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