Ramp Supervisor - ELP Airport

PrimeFlight Aviation Services • El Paso, TX

1d

About The Position

The Ramp Supervisor oversees a team of ramp agents and ensures aircraft are handled efficiently and safely on the ground. The role coordinates baggage handling, aircraft towing, aircraft servicing, and other ramp activities while following safety and operational protocols. The supervisor trains and mentors team members and coordinates with flight crews and airport personnel to support timely aircraft turnarounds. The position also requires quick decision-making, effective problem-solving, and maintaining customer service and operational standards.

Requirements

• Must be at least 18 years old.
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Must communicate effectively in English in reading, writing, and speaking.
• Minimum of 2 years of experience in ramp operations or a related aviation field.
• Proven experience in a supervisory or leadership role.
• Strong knowledge of ramp safety and operational procedures.
• Ability to access and interpret printed and electronic information using devices such as iPads/tablets, computers, and mobile devices.
• Ability to communicate effectively with colleagues and clients in person and electronically.
• Must be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
• Must be flexible to work various shifts, including nights, weekends, and holidays.
• Ability to perform the essential requirements satisfactorily; reasonable accommodation may be made for individuals with disabilities.

Responsibilities

• Supervise ramp team operations, including aircraft loading and unloading.
• Coordinate ramp activities to ensure timely flight turnarounds.
• Train and mentor ramp team members on operational procedures and safety protocols.
• Monitor team compliance with airline and airport regulations.
• Conduct pre-shift briefings covering daily tasks and safety focus points.
• Oversee handling of baggage, cargo, and mail to prevent damage or loss.
• Manage communication among the ramp team, flight crew, and ground operations.
• Ensure proper use and maintenance of ground support equipment.
• Implement and enforce ramp safety measures and hazard prevention.
• Respond to and manage operational issues and emergencies.
• Facilitate teamwork to meet flight schedules and service standards.
• Conduct performance evaluations and provide feedback to ramp team members.
• Ensure compliance with applicable DOT regulations and guidelines, including safe and legal operation of airport vehicles, equipment, and personnel in airside and landside operations.
• Conduct audits and inspections to verify DOT compliance, including reviewing maintenance records, driver qualifications, and safety procedures.
• Provide training and updates to staff on changes in DOT regulations as required.
• Coordinate operations with other airport departments.
• Maintain accurate records of ramp operations and incidents.
• Promote a culture of safety and professionalism within the team.
• Model PrimeFlight customer service and safety standards.
• Perform additional duties as assigned by management.

Benefits

• 401(k) with matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed