Ramp Supervisor - SRQ Airport
About The Position
The Ramp Supervisor oversees a team of ramp agents and ensures aircraft are handled efficiently and safely on the ground. The role coordinates baggage handling, aircraft towing, and aircraft servicing while following safety and operational protocols. The supervisor trains and mentors team members and coordinates with flight crews and airport personnel to support timely aircraft turnarounds. The position also requires quick decision-making, problem-solving, customer service, and a focus on operational efficiency. The role is responsible for compliance with applicable airline, airport, and DOT requirements, including the safe and legal operation of vehicles, equipment, and personnel in airside and landside operations. It includes conducting audits and inspections, reviewing relevant records and qualifications, and training staff on regulatory updates. The supervisor maintains operational and incident records, promotes a safe and professional team culture, and performs additional duties assigned by management. The work may involve prolonged standing and walking indoors or outdoors; lifting up to 70 pounds; reaching, grasping, pushing, pulling, bending, stretching, squatting, kneeling, climbing, and working at elevated heights. Conditions may include moderate or high noise, outdoor elements, biohazards, and chemicals. The employee must be able to hear spoken communication and audible alarms and meet specified vision requirements. Team members must be flexible to work various shifts, including nights, weekends, and holidays.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment.
- Must hold a valid driver's license.
- Must communicate effectively in English, including reading, writing, and speaking.
- Minimum of 2 years of experience in ramp operations or a related aviation field.
- Proven experience in a supervisory or leadership role.
- Strong knowledge of ramp safety and operational procedures.
- Ability to access and interpret information in print and electronically, including using iPads/tablets, computers, and mobile devices.
- Ability to communicate effectively with colleagues and clients in person and electronically.
- Must be eligible to acquire applicable credentials and clearances, such as FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials, as applicable.
- Must be flexible to work various shifts, including nights, weekends, and holidays.
- Ability to lift up to 70 pounds and meet the physical and sensory demands described in the posting.
- Ability to perform the essential requirements satisfactorily; reasonable accommodation may be made for individuals with disabilities.
Responsibilities
- Supervise ramp team operations, including aircraft loading and unloading.
- Coordinate ramp activities to ensure timely flight turnarounds.
- Train and mentor ramp team members on operational procedures and safety protocols.
- Monitor team compliance with airline and airport regulations.
- Conduct pre-shift briefings covering daily tasks and safety focus points.
- Oversee the handling of baggage, cargo, and mail to prevent damage or loss.
- Manage communication among the ramp team, flight crew, and ground operations.
- Ensure proper use and maintenance of ground support equipment.
- Implement and enforce ramp safety measures and hazard prevention.
- Respond to and manage operational issues and emergencies.
- Facilitate teamwork to meet flight schedules and service standards.
- Conduct performance evaluations and provide feedback to ramp team members.
- Ensure compliance with applicable DOT regulations and oversee safe, legal operations involving airport vehicles, equipment, and personnel in airside and landside operations.
- Conduct audits and inspections, including reviewing maintenance records, driver qualifications, and safety procedures.
- Provide staff training and updates on changes in DOT regulations.
- Liaise with other airport departments to coordinate operations.
- Maintain accurate records of ramp operations and incidents.
- Promote a culture of safety and professionalism.
- Exemplify PrimeFlight customer service and safety standards.
- Perform additional duties as assigned by management.
Benefits
- 401(k) with matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
