Ramp Agent (Ramper) Kotzebue

Qavvik•Kotzebue, AK

20d•Onsite

About The Position

The Ramp Agent provides safe, efficient, and professional ground support for Qavvik Air operations at the Kotzebue base. This hands-on role supports passenger, baggage, cargo, aircraft, and facility operations, working with flight crews, Customer Service, Operational Control, maintenance personnel, vendors, and other employees to prepare aircraft for departure and service them upon arrival. The position routinely involves outdoor work in Arctic weather and around operating aircraft, vehicles, machinery, and ground-support equipment. Safety, situational awareness, reliability, teamwork, and independent work are essential. The role includes aircraft ground handling, baggage and cargo transport and handling, passenger assistance, and operational support. Duties may include snow and ice removal, aircraft cleaning and cabin preparation, and operating vehicles or ground-support equipment when trained and authorized. Travel may be required up to 10% to locations within Alaska or remote locations, potentially using snow machines, boats, small airplanes, or ATVs.

Requirements

Must be at least 18 years of age.
Current driver's license and an acceptable driving record meeting company insurance requirements.
Ability to obtain and maintain required airport identification, security credentials, and driving privileges.
Ability to complete required company safety, security, HAZMAT, equipment, and ramp training.
Ability to safely work around aircraft, vehicles, machinery, and ground-support equipment.
Ability to understand and follow verbal and written instructions and communicate effectively with coworkers, flight crews, passengers, and customers.
Ability to work independently with limited supervision.
Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and overtime when operationally necessary.
Ability to routinely stand and walk for extended periods; bend, climb, kneel, crouch, push, pull, reach, and perform repetitive physical movements.
Ability to frequently lift and carry baggage, cargo, equipment, and supplies; lift or move up to 75 pounds independently and heavier objects with appropriate assistance or equipment.
Ability to safely climb into and around aircraft baggage and cargo compartments and work on snow-covered, icy, wet, uneven, or slippery surfaces.
Ability to perform physical duties while wearing cold-weather clothing and PPE and maintain sufficient visual and auditory awareness around aircraft and moving equipment.
Ability to travel up to 10% to locations within Alaska or remote locations and use alternative transportation modes as required.

Nice To Haves

High school diploma or GED preferred.
Previous aviation, airport, warehouse, freight, cargo, construction, equipment-operation, or similar experience preferred but not required.

Responsibilities

Assist with aircraft arrival, parking, securing, and departure; marshal aircraft when trained and assist with positioning aircraft in hangars or designated parking areas when authorized.
Install and remove aircraft ground equipment, including wheel chocks, cones, covers, and plugs, and assist flight crews with aircraft loading and approved ground-support activities.
Maintain awareness of aircraft, propeller, vehicle, equipment, passenger, and other hazards; conduct routine FOD inspections and promptly report damage, spills, safety concerns, and abnormalities.
Load, unload, transport, weigh, sort, organize, stage, palletize, and secure baggage, freight, mail, supplies, and other cargo; provide accurate weights and maintain counts as required.
Ensure baggage and cargo are routed to the correct aircraft, flight, customer, or storage location, handle customer property carefully, and report damaged, missing, leaking, or questionable items.
Assist with cargo acceptance and storage in accordance with company procedures; handle hazardous materials only when trained, qualified, and authorized.
Provide courteous passenger assistance between designated areas and aircraft, help direct passengers during boarding, and provide reasonable assistance to passengers with mobility or other needs.
Maintain passenger situational awareness near aircraft operating areas and notify appropriate personnel of passenger concerns requiring additional assistance.
Help prepare aircraft for scheduled and unscheduled operations and load company supplies, survival equipment, medical equipment, and other operational materials when directed.
Assist with aircraft cleaning and cabin preparation, and remove snow and ice from ramp, hangar, passenger, and operational areas using approved methods and equipment.
Operate company vehicles and ground-support equipment only when trained, authorized, and qualified; assist with aircraft fueling only when appropriately trained and authorized.
Support assigned charter and MEDEVAC operations while respecting the responsibilities and authority of flight crews, medical personnel, Maintenance, and Operational Control.
Perform other duties as determined and needed by the company.