Ramp Agent

Worldwide Flight Services, Inc.•Las Vegas, NV

About The Position

A TWU Cargo Ramp Agent loads and unloads cargo on and off aircraft and transports cargo between terminals, warehouses, and aircraft. The role also includes aircraft marshalling, ground service functions, and operating ground support equipment. Employees must maintain awareness of staff, contractors, and visitors; report security breaches or suspicious activity; and comply with the WFS site security plan. The position is covered by a Transport Workers Union collective bargaining agreement that requires joining the union and paying union dues.

Requirements

High school diploma or GED equivalent.
Ability to lift and handle heavy baggage and cargo, including loads of 50 lbs or more.
Valid driver's license, maintained throughout employment in this role.
Strong communication skills for coordinating with team members and flight crews.
Flexibility to work varied shifts, including weekends, holidays, and nights.
Basic mechanical aptitude for operating ground support equipment.
Ability to pass background checks and comply with airport security regulations.
Attention to detail and commitment to safety protocols.
Fluency in reading, writing, and speaking English.
Must join the Transport Workers Union and pay union dues under the collective bargaining agreement.

Nice To Haves

Previous experience in aviation or ground handling operations.
Familiarity with aircraft types and airport layout.
Knowledge of safety regulations and protocols in the airport environment.
Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
Strong problem-solving skills and ability to remain calm under pressure.
Excellent teamwork and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Basic computer skills for completing paperwork and using scheduling systems.
Strong customer service orientation and a positive attitude toward passenger interactions.

Responsibilities

Marshall aircraft upon arrival and departure.
Load and unload cargo on and off aircraft.
Safely operate ground support equipment, including belt loaders and tugs, to transport cargo between terminals, warehouses, and aircraft.
Perform ground service functions, including connecting or removing ground power and ground start units and providing water service.
Perform aircraft pushback, wing walking, and related guide man functions.
Maintain a secure work environment and report security breaches, suspicious occurrences, or non-compliance with the site security plan.
Comply with the WFS site security plan for the assigned warehouse.