Ramp Agent

Kailua-Kona • Kailua-Kona, HI

25d • Onsite

About The Position

The Ramp Agent supports safe, efficient, and timely aircraft operations in an airport ramp area as part of a ground handling team. Duties include moving, loading, unloading, and servicing aircraft, and coordinating ground equipment and procedures. The operation is currently scheduled for evening-to-early-morning hours and operates seven days per week. Employees must be able to work at least 20 hours per week; weekend work may be required.

The role also assists with package sortation and warehouse operations when needed. It involves routine walking, standing, bending, and carrying items weighing less than 50 pounds; items over 50 pounds are moved using a team lift. The position requires meeting a 50-pound physical lifting requirement. Reasonable accommodation is available in accordance with applicable state and federal laws.

Requirements

• High school diploma or equivalent.
• Physical fitness and ability to lift 50 pounds, bend, and stand for extended periods; items over 50 pounds are moved using a team lift.
• Good hand-eye coordination and ability to work efficiently in a fast-paced, demanding environment.
• Strong attention to detail and ability to follow established procedures and protocols.
• Excellent communication and teamwork skills to coordinate with ground personnel and flight crews.
• Flexibility to work in varied weather conditions, including extreme temperatures and adverse weather.
• Willingness to work irregular hours, including nights, weekends, and holidays.
• Ability to work a minimum of 20 hours per week.
• Must pass drug screening and background checks, which may include employer, customer, and/or SIDA checks.
• Must be authorized to work in the United States.

Responsibilities

• Load and unload cargo and mail onto and from aircraft, ensuring proper weight distribution and secure stowage.
• Marshal and guide aircraft during taxiing, parking, and maneuvering using hand signals and visual aids, ensuring safe and accurate positioning on the ramp.
• Handle loading and offloading equipment efficiently and carefully.
• Operate ground support equipment, including aircraft tugs, pushback tractors, and towing vehicles, to move aircraft.
• Provide aircraft services including refueling, lavatory servicing, water replenishment, and cabin conditioning.
• Follow safety regulations and guidelines, and promptly report hazards or incidents.
• Communicate with ramp agents, ground crew, and flight crews to coordinate aircraft movement and operations.
• Help keep the ramp clean and orderly and free from debris, foreign object damage, and other hazards.
• Assist with package sortation and warehouse operations when needed.
• Perform other duties as assigned.

Benefits

• 401(k) with company match
• Life insurance
• Employee Assistance Program
• Health insurance
• Vision insurance
• Disability insurance
• Dental insurance
• Paid time off
• Voluntary accident insurance
• Quarterly Loyalty Incentive Program bonus of $2 per hour worked, excluding PTO and holiday pay

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED