Ramp Agent

Worldwide Flight Services, Inc.•Fort Worth, TX
•Onsite

About The Position

Worldwide Flight Services (WFS) is hiring a part-time Airline Ramp Agent at DFW Airport. The role supports safe and timely flight and cargo operations through ramp services such as loading and unloading baggage and cargo, aircraft marshalling, water servicing, and aircraft pushback. The position is covered by a collective bargaining agreement with the Transport Workers Union (TWU), which requires joining the union and paying union dues. Pay is $18.00 per hour.

Requirements

  • High school diploma or GED equivalent.
  • Ability to lift and handle heavy baggage and cargo, including loads of 50 lbs or more.
  • Valid driver's license, maintained throughout employment in this role.
  • Strong communication skills for coordinating with team members and flight crews.
  • Flexibility to work varied shifts, including weekends, holidays, and nights.
  • Basic mechanical aptitude for operating ground support equipment.
  • Ability to pass background checks and comply with airport security regulations.
  • Attention to detail and commitment to safety protocols.
  • Fluent ability to read, write, and speak English.
  • Ability to lift, push, and pull cargo up to 50 lbs regularly and occasionally up to 75 lbs.
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse.
  • Ability to bend, kneel, stoop, and climb stairs as needed.
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
  • Manual dexterity for handling documents, operating computers, and using two-way radios.
  • Ability to remain on one's feet for extended periods, up to 8 hours or more during shifts.
  • Clear vision and hearing for monitoring flight information, responding to passengers, and ensuring safety compliance.
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
  • Ability to work in a noisy environment, including near aircraft engines and ground support equipment.
  • Joining the TWU and paying union dues as required by the collective bargaining agreement.

Nice To Haves

  • Previous experience in aviation or ground handling operations.
  • Familiarity with aircraft types and airport layout.
  • Knowledge of airport safety regulations and protocols.
  • Experience operating ground support equipment such as tugs, belt loaders, and forklifts.
  • Strong problem-solving skills and ability to remain calm under pressure.
  • Excellent teamwork and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Basic computer skills for paperwork and scheduling systems.
  • Strong customer service orientation and a positive attitude toward passenger interactions.

Responsibilities

  • Marshall aircraft upon arrival and departure.
  • Load and unload cargo on and off aircraft.
  • Safely drive and operate ground support equipment, including belt loaders and tugs, to move cargo between the terminal, warehouse, and aircraft.
  • Perform ground service functions, including connecting and removing ground power and ground start units and providing water service.
  • Perform aircraft pushback, wing walking, and related guide functions.
  • Maintain a secure work environment.

Benefits

  • Access earned pay through the DailyPay app.
  • On-the-spot awards through the Awardco Platform, including gift cards.
  • Multiple medical care options for full- and part-time employees.
  • Travel discounts, pet insurance, discount shopping, and other employee extras.
  • Wellness programs.
  • 401(k) program.
  • Opportunities for internal mobility and transfers.
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