Ramp Agent

Grant Aviation•Bethel, AK

About The Position

Grant Aviation is hiring a Ramp Agent to support safe, easy, and comfortable air travel. The role combines passenger assistance and customer service with cargo, mail, and ramp operations. The agent interfaces with customers in person, by email, and by phone; handles shipments and related data; and performs other duties as required by management. Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.

Requirements

  • Interact with customers in a friendly and positive manner.
  • Perform basic computer functions and operations.
  • Lift 70 pounds.
  • Operate a telephone, email, and internal-based programs.
  • Operate material handling equipment such as forklifts.
  • Have effective verbal and written communication skills.
  • Use Microsoft Office and be able to learn and master new computer programs.
  • Work shifts that include nights and weekends.
  • Pass a 10-year background check.
  • Be authorized to work in the United States.

Responsibilities

  • Assist with customer service issues.
  • Assist passengers with special needs.
  • Operate material handling equipment such as forklifts.
  • Receive, process, store, and load or unload cargo.
  • Process inbound and outbound mail shipments.
  • Process reports and enter computer data.
  • Interface with customers in person, by email, or over the phone.
  • Perform other duties as required by management.
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