Radiology Patient Flow Associate - Part Time - Garden City

NYU Langone Health•Garden City, NY

57d•$24 - $27•Onsite

About The Position

We have an exciting opportunity to join our team as a Radiology Patient Flow Associate - Part Time - Garden City. In this role, the successful candidate Perform all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology. Serve as a resource for the radiology department for communicating escalation, prioritization, and delays in imaging. Responsible for a variety of duties involving direction, coordination to ensure the efficient patient flow within the imaging section of Radiology.

Requirements

Associates degree with a minimum of two years of experience or a Bachelors Degree, equivalent combination of education and experience is accepted as well.
Proficient in the use of a personal computer including Microsoft Office.
Effective oral, written, communication and interpersonal skills.
Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

Perform all other duties assigned
Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport
Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care
Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement
Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations
Prepare patients for imaging exams following departmental protocols.
Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients
Resolves patient related grievances by working with patient relations representatives
Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records
Participate in performance improvement and continuous quality improvement activities
Attend nursing shift huddles, regular staff meetings, and in-services