Radiology Department Aide

Advocate Health
•$19 - $28•Onsite

About The Position

The Radiology Department Aide supports radiology services by assisting patients before exams, providing basic instructions about routine procedures, and transporting or escorting patients, families, and visitors as needed. The role uses radiology computer systems to generate requisitions, check schedules, and access relevant patient information. It also helps keep exam rooms and work areas organized by cleaning, stocking, ordering supplies, and maintaining equipment according to department needs. The aide greets patients and visitors, responds to routine information requests, and may answer and screen calls, schedule appointments, and take messages. The position serves as a liaison among ordering physicians, radiologists, and technologists, and provides reports or images to staff, physicians, patients, or families upon request. Duties also include filing, retrieving, and releasing health information and films; compiling film jackets or discs; and completing required documentation. The role documents requested information and communicates patient observations, concerns, and needs to physicians and other healthcare team members. Depending on department needs, the aide performs routine imaging-equipment maintenance and quality monitoring, cleans and cares for instruments and equipment, and assists with MRI implant screening and documentation. The position requires providing age-appropriate care in accordance with departmental policies and procedures. This is a part-time position of 20 hours per week. Core hours are 10:30 a.m. to 7:00 p.m., with rotating weekends and holiday work. The listed pay range is $18.85–$28.30 per hour.

Requirements

  • High school graduate, GED certificate, or High School Equivalency Diploma (HSED).
  • Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association (AHA) is required upon hire unless the department leader has determined it is not required.
  • No experience required.
  • Competency in IV insertion and venipuncture, based on department need.
  • Excellent communication skills, including the ability to communicate effectively with a variety of patients, staff, and physicians.
  • Excellent customer service and organizational skills.
  • Intermediate computer skills, including experience using computer applications or systems and electronic mail.
  • Ability to follow directions and work well independently and with technologists, physicians, and patients.
  • Ability to meet the physical requirements of the role, including lifting, carrying, pushing, pulling, and assisting with patient transfers.
  • Functional speech, vision, hearing, and touch, with fine hand manipulation skills for procedures or other functions.
  • Ability to operate equipment necessary to perform the job.

Responsibilities

  • Assist patients in preparation for exams and provide basic instructions regarding routine procedures.
  • Transport patients between exam rooms and departments, and escort patients, families, and visitors as needed.
  • Use radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information.
  • Organize and prepare exam rooms and work areas by cleaning, stocking, ordering supplies, and maintaining equipment as needed.
  • Greet patients and visitors and respond to routine requests for information, reports, or film loans.
  • Answer and screen telephone calls, schedule patient appointments, and take messages as department needs require.
  • Act as a liaison between ordering physicians, radiologists, and technologists.
  • Provide radiology reports and/or radiographic images to staff, physicians, patients, and families upon request.
  • File, retrieve, and release health information records and films; compile film jackets or discs; and complete required forms and documentation.
  • Document requested information and promptly communicate patient observations, concerns, and needs to physicians and other healthcare team members.
  • Perform routine maintenance and quality monitoring of imaging equipment, and clean, sterilize, and care for instruments and other equipment as needed.
  • Assist with screening and documentation of MRI implants as needed.
  • Provide care appropriate to patients’ ages and needs in accordance with departmental policies and procedures.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, including possible shift or on-call premium pay, incentive pay for select positions, and potential annual performance-based increases.
  • Career development programs and well-being programs.
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