Radiology Coordinator

Advocate Health and Hospitals Corporation•Chicago, IL

1d•Onsite

About The Position

Functions as the coordinator of General Radiology and General Mammography. This role involves preparing technologist work schedules, approving changes, and adjusting assignments for unscheduled staff shortages. The coordinator is responsible for verifying time and attendance records, overseeing the training of new employees, and evaluating employee competency. They also participate in training programs, instruct staff on techniques, positioning, and equipment use. Additionally, this position involves counseling, disciplining, and reviewing employees, acting as the immediate supervisor. The coordinator attends Center Operations Meetings, provides input on department operations, and oversees support staff. They coordinate film requests, pulling, filing, and copying of films and reports. A key aspect is demonstrating courteous behavior, maintaining professionalism, and ensuring patients receive high-quality radiographs and/or mammography. The role also includes performing general radiology exams, monitoring and troubleshooting equipment failures, coordinating repairs, and maintaining communication with service personnel. The incumbent participates in assessing learning needs and seeking professional growth opportunities. This position ensures maximum work output of the department by developing and implementing policies and procedures to comply with regulations, preparing incident reports, ensuring proper charging of supplies, acting as the initial contact for concerns, maintaining supply inventory, and developing a Quality Assurance Plan under the direction of the Director of Radiology.

Requirements

3-5 years experience in related field
Associate or Certificate of Radiology Technology
Post supervisory exp. preferred
Good communications skills
Good interpersonal skills
Good customer relations
ARRT Registration
IDNS License
CPR Certification
Knowledge of all areas of the department.
Ability to lift up to 35 pounds without assistance.

Responsibilities

Prepares technologist work schedules and approves any requested changes according to department staffing, and/or personnel needs with regard to week-ends, holidays, vacations, etc.
Responsible for adjustments to staffing assignments in the event of unscheduled staff shortages; determines need for float pool personnel utilization, as well as the need for overtime approval; maintains contact with the Operations Manager and/or Operations Director regarding staffing conditions and any adjustments necessary.
Provides verification of Time and Attendance records to maintain complete and accurate employee records.
Coordinates and oversees training of new employees according to department orientation policies; responsible for evaluation and/or verification of employee competency; participates in formal and informal training programs given to staff; instructs and demonstrates specific techniques, positioning and equipment use.
Counsels, disciplines, and reviews employees with approval of Operations Manager and/or Operations Director; incumbent signs off as the immediate supervisor of employees within this work setting.
Attends monthly Center Operations Meetings, and provides input regarding department operations.
Oversees support staff and ensures proper completion of their duties.
Coordinates the request for film and pulling, filing and copying of film and reports.
Demonstrates courteous behavior through polite and respectful communication with all associates and customers. Consistently maintains an attitude of professionalism and cooperation. Recognizes when others are in need of assistance and consistently offers to help when possible. Ensures patients receive high quality of care including high quality radiographs and/or mammography are completed.
Performs general radiology exams.
Monitors equipment failures; trouble shoots and repairs minor equipment failures; determines need for supportive service calls; contacts appropriate personnel and/or service representatives; maintains communication with service personnel to keep abreast of equipment downtime status; coordinates needed preventive maintenance repairs, and makes schedule adjustments as necessary.
Participate in assessment of own learning needs and actively seeks opportunity for professional growth.
Development and implementation of policies and procedures to ensure compliance with federal and state regulations and laws.
Prepares and submits incident reports as needed to ensure continuous safety and quality patient care standards according to department and hospital policies and procedures; participates in formal and informal staff training and education regarding continuous safety and quality patient care.
Ensures proper charging of contrast media and supplies on a daily basis.
Acts as initial contact person for patient, visitors, physicians and/or staff with concerns, complaints or dissatisfaction; forwards all patient comments to Operations Manager and/or Operations Director for additional follow up; makes any immediate corrections as appropriate to satisfy customer needs and documents same for Operation Manager’s review.
Maintains proper inventory of department supplies and report need to Administrative Assistant.
With the assistance, and under the direction of the Director of Radiology, develops and maintains a Quality Assurance Plan.

Benefits

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program