Interventional Radiology Coordinator

Radiology PartnersEast Hartford, CT
Hybrid

About The Position

Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant chart preparation and insurance authorization for Interventional Radiology procedures has been performed prior to expected visit. This role involves contacting patients/guarantors by phone to schedule procedures and obtain/verify demographic and insurance information, making necessary updates. The coordinator must maintain acceptable accuracy and productivity rates, documenting all information in the appropriate system. A key responsibility is ensuring all pre-certification requirements for Interventional Radiology procedures are met timely, noting authorization numbers and following up on missing ones. If authorization cannot be obtained, the patient will be contacted 24 hours prior to service to advise them of their financial responsibility. The role also includes preparing the patient chart with all necessary pre-procedure testing, History & Physicals, consent, and physician’s order in preparation for the patient’s arrival.

Requirements

  • Experience working in a clinical setting such as medical practice required
  • Basic knowledge of health insurance
  • Strong verbal and written communication skills with the ability to communicate effectively and professionally with patients, providers, and clinical staff

Nice To Haves

  • High School Diploma preferred
  • medical assistant or other clinical related education highly preferred
  • experience with prior authorization preferred
  • Problem Solving & Conflict Resolution – Can identify and address problems before they become larger issues for customers or the organization.

Responsibilities

  • Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant chart preparation and insurance authorization for Interventional Radiology procedures has been performed prior to expected visit
  • Contact the patient/guarantor by phone when necessary to schedule procedure and obtain or verify all demographic and insurance information, making updates or corrections as appropriate
  • Maintains acceptable accuracy and productivity rates.
  • Documents all information in the appropriate system fields and/or account notes
  • Assure that all pre-certification requirements for Interventional Radiology procedures are met on a timely basis.
  • Assures notation has been made of authorization number and follows up on missing authorizations.
  • Contacts patient and advise them of their financial responsibility 24 hours prior to service when authorization cannot be obtained
  • Prepares the patient chart, including all necessary pre-procedure testing, History & Physicals, consent, and physician’s order in preparation for the patient’s arrival

Benefits

  • Competitive compensation and comprehensive total rewards
  • Opportunities for professional development
  • True work-life balance in an outpatient setting: flexible scheduling with several shift options
  • A fun, team-first culture at Jefferson Radiology collaborative, supportive, and grounded in safety and trust
  • Community presence: 10 imaging centers and 6 hospital affiliations
  • Leading the pack in the development of AI tools and technology resources
  • Health and wellness coverage options
  • 401(k) with employer offerings
  • Paid time off and paid holidays
  • Incentive and productivity programs (where eligible)
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