Radiology Clerk

Gonzaba Medical Group•San Antonio, TX

2d•Onsite

About The Position

The Radiology Clerk assists the Imaging Services Manager with maintaining appropriate department flow and maintains radiological records, files, and services in accordance with clinical, professional, and legal standards. The role provides clerical and patient support in a clinic environment, including preparing patients and records, scheduling and confirming imaging appointments, coordinating requested images and reports, tracking mammography patients, and maintaining department supplies. The position has no supervisory responsibilities. The employee is expected to provide courteous, high-quality customer service, maintain strict confidentiality, and work accurately and efficiently under pressure. Other related duties may be assigned as department needs evolve.

Requirements

Minimum high school education or equivalent.
Ability to communicate effectively, both verbally and in writing.
Ability to work efficiently under pressure.
Skilled in using computer and EMR systems.
Knowledge of word processing, spreadsheet, internet, and database software.
Bilingual ability is a plus.
Clinic, doctor's office, or hospital experience of at least one year is preferred.

Nice To Haves

Bilingual ability.
At least one year of experience in a clinic, doctor's office, or hospital.

Responsibilities

Greet and prepare patients for imaging studies.
Answer telephone calls and contact patients to schedule x-rays, confirm appointments, and explain required preparations for scheduled exams.
Prepare patient records for the following day and ensure required lab work has been completed.
Assist nursing staff in locating reports, images, and other necessary materials.
Maintain and order department supplies.
Call and confirm all appointments for the following day.
Provide patients and outside facilities with images as requested.
Log and track mammography patients through completion.
Perform clerical functions as needed, including faxing and copying.
Maintain clerical duties in accordance with Gonzaba Medical Group policy.
Maintain a high standard of customer service in person and through telephone or telehealth applications.
Use tact and courtesy when interacting with patients, visitors, providers, and coworkers.
Participate in educational programs as needed.
Maintain strict confidentiality.
Perform other duties as assigned.