About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The role also supports other areas of the facility as needed and provides efficient, accurate one-on-one patient care in a fast-paced environment. The employee is expected to deliver quality clinical care and an excellent patient experience. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., in Fenton, Missouri. The posting advertises tuition reimbursement of up to $7,500. The role also requires discretion and secure handling of confidential and critical information.

Requirements

  • High school diploma or GED.
  • Graduation from an accredited school of radiologic technology and applicable certification in the state of employment.
  • Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
  • Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
  • Ability to use logic to make decisions and solve problems, identify key facts, explore alternatives, and propose solutions.
  • Strong customer service skills and ability to interact with people tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Willingness to participate in initial and ongoing required training.

Nice To Haves

  • Working knowledge of occupational medicine requirements, including state-specific requirements.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, explain procedures, assist with positioning, and support patient safety and comfort during x-ray exams.
  • Operate radiologic equipment and take x-rays in accordance with examination specifications, established requirements, and applicable regulations.
  • Use radiation safety measures and protection devices for patients and team members.
  • Maintain x-ray equipment, including calibration, QA/QC procedures, and records; report malfunctions to the Center Operations Director.
  • Follow radiology workflows, ensure reports cross correctly to the EMR, and complete required documentation.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for examinations, take vital signs, and perform ancillary tests such as vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, in accordance with state regulations.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine medical procedures as ordered and triage emergent patients as needed.
  • Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes.
  • Maintain supplies, clean rooms and equipment, and stock examination rooms; maintain and operate medical devices and equipment, including calibration and record keeping.
  • Notify a supervisor when equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
  • Assist with patient flow and volume in partnership with center leadership, and keep patients informed about expected wait times.
  • Perform front- and back-office clerical tasks, maintain accurate records, greet and check in or out patients, obtain authorization, answer the multi-line telephone system, and distribute employer results or paperwork as needed.
  • Follow HIPAA guidelines and safety rules; attend center meetings or huddles as required.
  • Help maintain a neat, clean, and orderly facility and complete applicable training, including monthly clinical competency training.

Benefits

  • 401(k) retirement plan with employer match.
  • Medical, vision, prescription, telehealth, and dental plans.
  • Life and disability insurance.
  • Paid time off and extended illness days.
  • Colleague referral bonus program.
  • Tuition reimbursement of up to $7,500.
  • Commuter benefits.
  • Dependent care spending account.
  • Employee discounts.
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