About The Position

The Radiologic Technologist & Medical Support Specialist performs routine X-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations, under the direct supervision of the treating clinician. The role also supports other facility needs and requires efficient, accurate one-on-one patient care in a fast-paced environment. The position is responsible for providing quality clinical care and a positive patient experience through welcoming, respectful, and skilled service. The schedule is full time, Monday through Friday, 8:00 a.m. to 5:00 p.m., in Bellwood, Illinois. The position combines radiologic technologist responsibilities with medical assistant and general medical support duties. The stated hourly compensation range is $27.65 to $35.96, depending on job-related factors permitted by law.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology.
  • Applicable state certification for the state of employment.
  • Active and valid certification with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
  • Ability to make decisions and solve problems using logic, identify key facts, explore alternatives, and propose solutions.
  • Outstanding customer service skills and the ability to interact tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork skills and ability to maintain working relationships with colleagues at all levels.
  • Participation in initial and ongoing training as required.
  • Ability to obtain Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into systems and applications.

Nice To Haves

  • Working knowledge of state-specific occupational medicine requirements.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures; escort them to dressing and X-ray rooms, explain procedures, provide instructions, and assist with positioning.
  • Operate and position radiologic equipment, adjust exposure controls, and take X-rays in accordance with established requirements and regulations.
  • Use radiation-safety measures and protective devices to ensure the safety of patients and team members.
  • Maintain radiologic equipment, including calibration, quality assurance and quality control procedures, and record keeping; report malfunctions to the Center Operations Director.
  • Follow radiology workflows, ensure reports cross correctly to the electronic medical record, and complete required documentation for patient X-ray visits.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, as permitted by state regulations.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment; perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
  • Prepare and assist with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes.
  • Maintain supplies; clean rooms and equipment; stock exam rooms; and keep medical devices and equipment operational, calibrated, and documented.
  • Notify a supervisor promptly when equipment is not functioning, supplies are needed, or the facility is not operating as expected.
  • Assist center leadership with patient flow and volume, and keep patients informed about expected wait times.
  • Perform clerical tasks in the front and back office, maintain accurate records, and complete front-office duties such as greeting patients, obtaining authorization, checking patients in and out, answering a multiline telephone system, communicating wait times, and distributing employer results or paperwork.
  • Follow HIPAA guidelines and safety rules; attend staff meetings or huddles as required.
  • Help maintain a neat, clean, and orderly facility and complete applicable training, including monthly clinical competency training.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement up to $7,500
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
  • Center achievement bonuses
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