About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The role also supports other areas of the facility and provides efficient, accurate, one-on-one patient care in a fast-paced environment, with a focus on quality clinical care and a positive patient experience. The position is located at 4214 Kansas Avenue in Kansas City, Kansas, and is scheduled full-time, Monday through Friday, 8:00 a.m. to 5:30 p.m. The role combines radiologic technologist and medical assistant duties, including x-ray procedures, patient preparation and support, testing, treatment assistance, equipment and supply maintenance, patient flow, documentation, and front-office tasks. The position requires discretion and secure handling of confidential information.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology.
  • Applicable certification in radiologic technology for the state of employment.
  • Active and valid registration with The American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • At least six months of medical assistant experience, customarily, with knowledge of medical procedures and medical terminology.
  • Ability to participate in initial and ongoing training as required.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
  • Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Strong customer service skills and ability to interact with people tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Clear and professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.

Nice To Haves

  • Working knowledge of state-specific occupational medicine requirements.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, escort them to dressing and x-ray rooms, provide instructions, assist with positioning, explain procedures, and monitor patient safety and comfort.
  • Operate and position radiologic equipment and adjust exposure settings to produce diagnostic images in accordance with requirements and regulations.
  • Use radiation safety measures and protective devices to ensure the safety of patients and team members.
  • Maintain x-ray equipment, including calibration, quality assurance and quality control procedures, and records; report malfunctions to the Center Operations Director.
  • Follow radiology workflows and ensure radiology reports cross correctly to the electronic medical record (EMR).
  • Complete documentation related to patient x-ray visits in accordance with procedures.
  • Perform Department of Transportation (DOT) and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested ancillary services such as vaccines and injections, phlebotomy, pulmonary function tests, audiograms, and respirator fit testing, in accordance with state regulations.
  • Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatments; perform routine medical procedures as ordered and triage emergent patients as needed.
  • Prepare and assist the clinician with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
  • Dispense medications and durable medical equipment as ordered, in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, stock exam rooms, and keep the facility neat, clean, and orderly.
  • Maintain and operate medical devices and equipment, including calibration and record keeping; promptly notify a supervisor of equipment problems, supply needs, or facility issues.
  • Work with center leadership to assist with patient flow and volume, and keep patients informed of expected wait times.
  • Perform front- and back-office clerical tasks related to patient care and record keeping, including greeting patients, obtaining authorization, checking patients in and out, answering a multi-line telephone system, and distributing employer results or paperwork.
  • Ensure documentation accuracy and follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required and complete applicable training, including monthly clinical competency training.
  • Obtain required Medical Support Specialist certifications, including drug screen collection, breath alcohol certification, and hair and oral fluid collection.

Benefits

  • 401(k) retirement plan with employer match.
  • Medical, vision, prescription, telehealth, and dental plans.
  • Life and disability insurance.
  • Paid time off and extended illness days.
  • Colleague referral bonus program.
  • Tuition reimbursement up to $10,000.
  • Commuter benefits.
  • Dependent care spending account.
  • Employee discounts.
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